The primary focus of this role will be to process and gather information to support the assessment and decision making in relation to applications.
The Assessment Officer will be a strategic thinker who is able to develop and implement a range of new processes and work across multiple small and larger projects simultaneously. The position is responsible for working with a range of stakeholders. It will require the ability to build, communicate with, and maintain sensitive relationships with all stakeholders.
Key responsibilities:
- Contribute to the full life cycle of projects to meet departmental objectives including supporting the development and delivery of projects or sub-projects and their successful delivery and completion within resourcing, timeline and budget parameters.
- Support the development and implementation of robust processes and procedures to implement the tasks and deliver high quality services and supports.
- Assist in providing advice to stakeholders and assist in the preparation and presentation of reports, briefs, and correspondence on a range of matters.
- Maintain an understanding of Victorian, national and international legislative and policy reform directions relevant to issues arising from other redress schemes.
- Keep accurate and complete records of your work activities in accordance with legislative requirements and the department’s records, information security and privacy policies and requirements.
- Demonstrate how the actions and outcomes of this role and work unit impact clients and the department’s ability to deliver, or facilitate the delivery of, effective support and services.
- Provide specialist administrative and corporate support expertise.
- Contribute to the monitoring and evaluation of projects to ensure departmental objectives are met.
To be successful for this role:
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- Demonstrated experience in building, communicating with and maintaining positive and sensitive relationships with individuals in a sensitive and trauma-informed way, and working with subject matter that can be distressing and emotionally challenging is expected.
- A high level of proficiency across a range of departmental platforms, systems, and IT software is expected.
- Experience in one of the following areas is highly desirable: assisting to develop and implement operational procedures, undertaking and recording assessment processes.
- Ability to undergo a National Police Check clearance.
If this suits your experience, please APPLY NOW!
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
