trade marketing representative.

New Model Launch strategy management meeting & stakeholder communicationLexus guest engagementAuto expoMarketing agency mgmt.BTL/ATL CampaignBrand promotion activitiesDigital Promotions & Lead GenerationNew launch & Project Mgmt.Website maintenance and Social media calendar planning 

Managing outbound Renewal reminder calls to the existing customers of Iffco Tokio General Insurance for various products like Car and Health Insurance.Identifying and assessing customers' needs to achieve customer satisfaction.Focus on objection handling to increase renewal conversation rate.Entering correct customer feedback and disposition in CRM Screens

Manage customer quote and order by standard procedure Providing the product availability, lead time, shipping information to external customers in the timely manner. Track open order and keep close contact with plant planner to ensure on time delivery. Make the expedite and escalation forcustomer urgent order. Coordinate with warehouse and logistics staff to arrange on time shipment Manage Customer Complain in CRM system, arrange product repair, return