Customer Service Representatives – Technology Industry
Location: Macquarie Park
Are you passionate about providing outstanding customer service and driving customer retention? Do you have a knack for problem-solving, up selling, and turning complaints into opportunities? If so, we want to hear from you!
Our client, a leading technology company in Macquarie Park, is seeking multiple Customer Service Representatives to join their dynamic team. This is your chance to work in a fast-paced, innovative environment where your skills will make a real impact.
Your main responsibilities will include:
- Build lasting customer relationships to drive retention and loyalty.
- Provide expert advice and clear guidance on products.
- Identify up selling opportunities to meet customer needs.
- Respond promptly and effectively to enquiries across channels.
- Handle escalations professionally with timely resolutions.
About You:
- Previous customer service experience, ideally in a technology or similar industry.
- Strong communication skills with the ability to build rapport and trust with customers.
- A solutions-focused mindset with a drive to retain customers and exceed expectations.
- Tech-savviness and a willingness to learn about cutting-edge products and services.
Why Join This Team?
- Competitive salary with performance-based incentives.
- Ongoing training and professional development opportunities.
- A supportive and collaborative team culture.
- Convenient Macquarie Park location, close to public transport.
- Opportunities for career progression within a market-leading company.
Ready to apply?
If this role sounds like you, please APPLY NOW or contact nia.williams@randstad.com.au if you have any questions before applying
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
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