• Develop and maintain technical documentation for a variety of
products, systems, and processes in the airline domain, including API
and Microservice documentation, user manuals, system guides,
troubleshooting guides. • Translate complex technical concepts and
specifications into easily understandable language for a diverse
...
audience of end-users, administrators,a and technical support
personnel. • Create visually appealing flowcharts, diagrams, and
schematics to illustrate system workflows, processes, and architectures
using industry-standard tools such as Visio, Lucidchart, or Draw.io. •
Collaborate closely with subject matter experts, software developers,
engineers, and project managers to gather information, validate
technical content, and ensure documentation accuracy and
completeness. • Conduct thorough research and analysis to ensure
alignment with industry standards, regulatory requirements, and best
practices in technical writing and documentation. • Provide walkthrough
and support to internal teams using documentation effectively, resolving
queries, and troubleshooting issues related to our products and
systems. • Continuously review and update documentation based on
feedback, product enhancements, and changes in business
requirements to ensure relevance and usability over time.
show more
• Develop and maintain technical documentation for a variety of
products, systems, and processes in the airline domain, including API
and Microservice documentation, user manuals, system guides,
troubleshooting guides. • Translate complex technical concepts and
specifications into easily understandable language for a diverse
audience of end-users, administrators,a and technical support
personnel. • Create visually appealing flowcharts, diagrams, and
schematics to illustrate system workflows, processes, and architectures
using industry-standard tools such as Visio, Lucidchart, or Draw.io. •
Collaborate closely with subject matter experts, software developers,
engineers, and project managers to gather information, validate
technical content, and ensure documentation accuracy and
completeness. • Conduct thorough research and analysis to ensure
alignment with industry standards, regulatory requirements, and best
practices in technical writing and documentation. • Provide walkthrough
and support to internal teams using documentation effectively, resolving
queries, and troubleshooting issues related to our products and
...
systems. • Continuously review and update documentation based on
feedback, product enhancements, and changes in business
requirements to ensure relevance and usability over time.
show more