technical program manager.

What’s in it for you!
As a consultant with our client, you’ll receive:
- Highly competitive market hourly rates
- A 6 month contract with a strong probability of extension
- Remote interview process


Responsibilities
- Listen, understand, and analyze business requirements and work collaboratively with internal and external stakeholders to ensure the best possible experience when supporting the teams and looking at health parameters of the quality assurance and engineering practice
- Manage a pipeline of widely varying projects related to customer go-live events on Cloud Infrastructure such as network, storage, services et al
- Establish process, governance and working agreements to enable India and North America collaboration
- Establish scrum/ processes to drive delivery and efficiencies for the team
- Work with stakeholders in identifying and preparing scope of work for the team
- Translate Yearly/Quarterly Initiatives into clear measurable OKRs & KPIs
- Plan (effort, task, resources) with respective tower TPMs, track and report project status
- Own and build team members onboarding/offboarding processes
- Good tech stack and system design knowledge in relationship to data integration and management
- Should be responsible to own and remove impediments
- Representation in various forums
- Liaise with Professional Services Partners for L1/L2 Support, Quality Engineering, Product Development to facilitate progress, resolution, consistency of approach to resolve customer's issues during go-live events.
- Define, document, and implement best practice processes data integration management
- Be a part of the project team with diverse skills and working styles.
- Manage, control, prioritize, provide the latest status, and visibility to stakeholders at all levels.
- Identify and utilize necessary tools to support new and evolving processes.
- Manage relationships throughout the customer organization including all project team members, business contributors and stakeholders, and executive management.
- Establish trusted relationships with customers and prospects and understand their objectives. Solicit and provide product feedback from customers and prospects.

Qualifications
- 10+ years' experience in Technical Program Management engaging with industry senior leaders (Tech Mgrs & Director level) on data management, machine learning, and retail.
- Expert in analyzing stakeholder requirements, deciphering blockers, and facilitating smooth navigation in complex technical scenarios.
- Self-starter; works and solves problems independently; extremely well organized.
- Enjoy problem solving; formulates key relevant questions, gathers necessary info.
- Experience managing Quality Engineering / transformation projects is critical.
- Broad background in Retail or Digital Transformation projects and initiatives.
- Experience in developing and managing customer relationships.
- Motivation and desire to do whatever it takes to help the customer, and our company succeed.
- Good understanding of Public Cloud Architecture, Kafka, and Snowflake
- Good understanding in Engineering Principals
- BS / MS in a technical discipline.
- Professional certification(s) related to Technical Program Management is highly desirable.

Summary
If you are a Technical Program Manager and the prospect of joining a dedicated team intrigues you, then this role with our high-profile client could be the perfect opportunity for you.

Apply below or reach out to your Randstad representative for more information.


Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.