summary

bengaluru, karnataka
contract

job category
other

job details

Respond to call and email requests related to Material Management/ Spare parts
management associated with consignment items used in a Telecom industry.
 Provide technical telephone assistance to geographically dispersed clients of IBM that
may use a wide variety of systems applications.
 Requires the use of acquired problem determination skills to identify, resolve, or
escalate end-user problems in a multi-processing environment of complex systems
and/or applications.
 Documentation of all problems, status updates, and resolution for tracking and
trending analysis.

experience
3

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