Our client is an inbound tour operator that specializes in designing and operating tailor-made travel itineraries in Canada, Alaska, Australia, New Zealand, and Fiji.The company has established a reputation for personalized service, attention to detail, advanced product expertise, and professional delivery of quality vacations for independent tr
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avelers. They are seeking a proactive, self-motivated, and personable individual to join our team and maintain all aspects of our company’s IT infrastructure. This includes providing excellent technical support for our employees and IT systems, managing network and general IT infrastructure. This role offers ample opportunity to be involved in various areas of IT, taking the lead in some and providing secondary support in others. Ideally, you will be able to start ASAP and be excited to join a small team implementing major projects early in the new year, helping to define, select, implement, and support technology that will propel the company into the future.
Advantages
Discover Holidays Inc. offers a comprehensive range of employee benefits designed to promote well-being, job satisfaction, and professional growth, including:
Competitive Salary: Enjoy a competitive salary package commensurate with experience, with opportunities for performance-based bonuses and incentives.
Generous Vacation Allowance: Receive ample paid vacation time to explore the world and recharge.
Health and Wellness Benefits: Access to comprehensive health and wellness benefits, including medical, dental, and travel insurance coverage.
Peer Recognition and Reward Program: We foster a culture of gratitude and celebrate each other’s achievements.
Professional Development: Benefit from ongoing training and professional development opportunities to enhance your skills and advance your career.
Responsibilities
Support and administration
Primary support of all in house Microsoft AD Servers, including on prem exchange email servers. Advanced knowledge working with on-prem Exchange servers a mandatory.
Support for a small user base of +45 users, providing timely remote support for day-to-day issues related to remote access, Office 365, Active Directory login, and other computer software or hardware issues.
On-site presence required at our downtown Vancouver office. Remote working is not an option.
Servers, clients, and network infrastructure
Maintenance and administration of all servers and services, co-managing existing server and network infrastructure (firewalls, switches, Wi-Fi APs).
Management of remote workers connecting via Microsoft server VPN services
Management of server SSL certificates
Projects
Key role in planning, configuration, and implementation of IT projects.
Data/Databases/Power BI/Power Apps
Maintain internet connectivity to booking API portals and server security for both Windows and Linux-based infrastructure.
Backup and Security
Oversee configuration, monitoring, patching, and reporting of security tools. Maintain and implement new backup strategies as our infrastructure evolves
Qualifications
4+ years of experience in an IT administrator or generalist role (or cross-role experience) preferred, but not required.
Experience in all aspects of IT – Support, Servers, Databases, Networking, Security and Projects is preferred.
Technical certifications are considered, but not required.
A post-graduate qualification in Computer Science or Information Technology is preferred but not required.
Skills:
Experience or knowledge of the following technical skills is preferred:
Servers/Clients:
Physical and Virtual (VMWare & Hyper-V)
Windows OS / Exchange (AD, GPO, PowerShell)
O365 and Azure (O365 admin, Azure admin)
Linux Server OS / Application Admin (Apache / MySQL, PHP)
Windows 10 / 11 Desktop setup & configuration
Microsoft Exchange Server ( 2013 / 2019 ) administration / On-Prem and Hybrid O365
AWS Hosting & backup strategies
Offsite Back and data storage providers (AWS / Wasabi)
Networking:
Cisco / IPTables / Kerio / pfSense / OPNsense (Firewalls, Switches, WiFi AP’s)
Printers – Managed
Monitoring
Databases/Analytics/BI:
Microsoft SQL
Power BI
Candidate Qualities:
Excellent interpersonal skills with the ability to provide in-person support and present solutions in non-technical terms.
Strong troubleshooting skills with logical thinking and creative problem-solving abilities.
Good written and verbal communication with an attention to detail
Ability to work well in a team, assist co-workers, and collaborate on big projects.
Excellent organizational and time management skills with the ability to prioritize multiple projects and service requests.
Willingness to take on various roles and solve complex problems.
Summary
Additional Information:
Full-time, on-site position. Remote working is not an option.
Must be willing to occasionally work unsociable or extra hours to meet deadlines. Hours can be considered for future time off.
The role may require lifting and carrying heavy equipment. Casual dress code, but reasonable standards are expected.
Part of a small IT team, enthusiasm for all aspects of IT is essential.
Canadian Citizen or PR Only
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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Our client is an inbound tour operator that specializes in designing and operating tailor-made travel itineraries in Canada, Alaska, Australia, New Zealand, and Fiji.The company has established a reputation for personalized service, attention to detail, advanced product expertise, and professional delivery of quality vacations for independent travelers. They are seeking a proactive, self-motivated, and personable individual to join our team and maintain all aspects of our company’s IT infrastructure. This includes providing excellent technical support for our employees and IT systems, managing network and general IT infrastructure. This role offers ample opportunity to be involved in various areas of IT, taking the lead in some and providing secondary support in others. Ideally, you will be able to start ASAP and be excited to join a small team implementing major projects early in the new year, helping to define, select, implement, and support technology that will propel the company into the future.
Advantages
Discover Holidays Inc. offers a comprehensive range of employee benefits designed to promote well-being, job satisfaction, and professional growth, including:
...
Competitive Salary: Enjoy a competitive salary package commensurate with experience, with opportunities for performance-based bonuses and incentives.
Generous Vacation Allowance: Receive ample paid vacation time to explore the world and recharge.
Health and Wellness Benefits: Access to comprehensive health and wellness benefits, including medical, dental, and travel insurance coverage.
Peer Recognition and Reward Program: We foster a culture of gratitude and celebrate each other’s achievements.
Professional Development: Benefit from ongoing training and professional development opportunities to enhance your skills and advance your career.
Responsibilities
Support and administration
Primary support of all in house Microsoft AD Servers, including on prem exchange email servers. Advanced knowledge working with on-prem Exchange servers a mandatory.
Support for a small user base of +45 users, providing timely remote support for day-to-day issues related to remote access, Office 365, Active Directory login, and other computer software or hardware issues.
On-site presence required at our downtown Vancouver office. Remote working is not an option.
Servers, clients, and network infrastructure
Maintenance and administration of all servers and services, co-managing existing server and network infrastructure (firewalls, switches, Wi-Fi APs).
Management of remote workers connecting via Microsoft server VPN services
Management of server SSL certificates
Projects
Key role in planning, configuration, and implementation of IT projects.
Data/Databases/Power BI/Power Apps
Maintain internet connectivity to booking API portals and server security for both Windows and Linux-based infrastructure.
Backup and Security
Oversee configuration, monitoring, patching, and reporting of security tools. Maintain and implement new backup strategies as our infrastructure evolves
Qualifications
4+ years of experience in an IT administrator or generalist role (or cross-role experience) preferred, but not required.
Experience in all aspects of IT – Support, Servers, Databases, Networking, Security and Projects is preferred.
Technical certifications are considered, but not required.
A post-graduate qualification in Computer Science or Information Technology is preferred but not required.
Skills:
Experience or knowledge of the following technical skills is preferred:
Servers/Clients:
Physical and Virtual (VMWare & Hyper-V)
Windows OS / Exchange (AD, GPO, PowerShell)
O365 and Azure (O365 admin, Azure admin)
Linux Server OS / Application Admin (Apache / MySQL, PHP)
Windows 10 / 11 Desktop setup & configuration
Microsoft Exchange Server ( 2013 / 2019 ) administration / On-Prem and Hybrid O365
AWS Hosting & backup strategies
Offsite Back and data storage providers (AWS / Wasabi)
Networking:
Cisco / IPTables / Kerio / pfSense / OPNsense (Firewalls, Switches, WiFi AP’s)
Printers – Managed
Monitoring
Databases/Analytics/BI:
Microsoft SQL
Power BI
Candidate Qualities:
Excellent interpersonal skills with the ability to provide in-person support and present solutions in non-technical terms.
Strong troubleshooting skills with logical thinking and creative problem-solving abilities.
Good written and verbal communication with an attention to detail
Ability to work well in a team, assist co-workers, and collaborate on big projects.
Excellent organizational and time management skills with the ability to prioritize multiple projects and service requests.
Willingness to take on various roles and solve complex problems.
Summary
Additional Information:
Full-time, on-site position. Remote working is not an option.
Must be willing to occasionally work unsociable or extra hours to meet deadlines. Hours can be considered for future time off.
The role may require lifting and carrying heavy equipment. Casual dress code, but reasonable standards are expected.
Part of a small IT team, enthusiasm for all aspects of IT is essential.
Canadian Citizen or PR Only
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more