About the Role
We’re looking for a committed, dependable, self-driven, and unabashedly detail-obsessed Senior Quality Assurance Engineer. You will be responsible for performing black and grey box testing and developing and maintaining automation scripts. The right candidate is technical, eager to learn about our product, and able to help us quickly get new features to the market.
What you’ll do
- Execute manual and automation tests for both web and mobile applications.
- Extensively test new features and integrations as part of the feature crew.
- Plan test efforts and maintain detailed test documentation (test plans, test cases).
- Write and maintain automation scripts in JavaScript to improve E2E, API, and Mobile automation testing coverage.
- Contribute to our automation framework and our automation scripts database.
- Find and report defects in the Jira issue tracking system.
- Drive quality standards and constantly improve testing processes.
- Partner and collaborate with a variety of teams in the Product, UX, Support, and Services departments.
- Understand Highspot’s customers and be an advocate for their ideal experience.
Your Background
- Knowledge of software testing methodologies and Agile processes (Kanban, Scrum)
- Experience testing and automating Web (SaaS and Enterprise) and Mobile apps (Android, iOS)
- Proficient in modern web technologies (HTML, CSS, JavaScript), and fundamentals of database design and management.
- Experience with industry-leading test automation tools such as Selenium, TestCafe, Cypress, WebDriver.io, and Playwright.
- Experience with Mobile test automation tools such as Appium and XCode, as well as device labs such as BrowserStack.
- Experience with creating and validating REST APIs.
- Experience in Linux/Unix command line interface and Git.
- Exceptional troubleshooting and problem-solving abilities.
- Strong planning, organizational, and communication skills.
- An entrepreneurial spirit: agile, creative, resourceful, and tenacious in solving problems and achieving team and company goals.
- B.S. in Computer Science (or a related field), or equivalent work experience.
- 7+ years of hands-on experience testing SaaS software.
- 5+ years of hands-on experience creating and maintaining test automation suites.
- Bonus skills: AWS, CI/CD tools, React, SQL, Salesforce, CRM