senior principal customer success manager (financial services).

Drive business value and innovation in the financial services industry, shaping customer success at a leading tech company.■About the companyOur client is a global technology leader renowned for its innovative solutions and commitment to customer success. They are dedicated to transforming businesses through cutting-edge technology and fostering a culture of collaboration and excellence.■Role & ResponsibilitiesAs the Senior Principal Customer Success Manager, you will leverage your deep understanding of the financial services industry to partner with customers, helping them achieve business value and ROI from their investment. You will build and maintain strong relationships with C-level executives, guiding them on their transformation journey and ensuring they leverage the full potential of the platform to transform their business.■Main tasks include・Leveraging customer success methodology to help customers achieve business objectives.・Building and nurturing C-level relationships across accounts.・Evangelizing the capabilities of the company's platforms across all Clouds and Services.・Identifying risks to customers achieving their goals and building mitigation plans.・Driving industry best practices and the evolution of product functionality.If you are interested in this exciting opportunity, apply now.We look forward to hearing from you.#LI-Hybrid#LI-KN

求められる経験
■Requirements
15+ years of work experience in a related field.
Extensive experience working with organizations in the financial services industry.
・Deep Financial Services industry expertise including markets and industry trends.
・Strong understanding of compliance and regulatory topics (e.g., MiFID, GDPR, AML, KYC, PSD2).
・Ability to drive effective conversations at the C-level.
・Strong consulting skills and proven results working as a Trusted Advisor.
・In-depth knowledge of business processes (Sales, Marketing, Service, Support).
・Strong knowledge of product and platform features, capabilities, and best use.
・Business level English skill.

保険
健康保険　厚生年金保険　雇用保険

休日休暇
土曜日　日曜日　祝日

給与
年収1,400 ～ 1,800万円

賞与
included 2M Bonus
雇用期間
期間の定めなし