about the job.
Respond to customer inquiries and complaints, AR, marketing related and etc legal issues in a timely and professional manner, using effective communication and problem-solving skills to find appropriate solutions.
Work closely with other departments to coordinate efforts and ensure a seamless customer journey, from initial contact to post-service follow-up.
Continuously seek ways to improve customer service processes and procedures, based on feedback and performance metrics
skills and experience required.
- 8 years above working experience, with legal background.
- Experience from FMCG/Retail/ Consuemr Goods would be highly preferred.
- Strong communication skills and fluent English
