about the company.
Our client is a leading beauty retailer with strong presence is Asia. They are currently looking for a Senior eCommerce Manager to join the team and bring in new inspirations.
about the team.Reporting to the Team Head, you will be managing a sizable team in Hong Kong and other markets assigned to you. You are expected to have marketplace experience, both operations and marketing.
... about the job.
- Develop and execute the overall eCommerce strategy to drive online sales, customer acquisition, and revenue growth on marketplaces
- Optimize product content, pricing, promotions and advertising to drive discoverability and conversion on marketplace storefronts
- Closely monitor market place sales data, product reviews and customer feedback to identify opportunities and improvement
- Coordinate with the inventory, logistics and customer service teams to ensure seamless order fulfilment and post purchase report for marketplace customers
- Analyze marketplace performance metrics such as sales volume, revenue, market share and return on ad spend to inform strategic decisions
- Negotiate favorable terms, commissions and promotional opportunities with marketplace platform owners
- Collaborate with the brand and marketing teams to maintain brand consistency and messaging across marketplace channels
- Stay up to day with the latest trends, best practices and policy changes to proactively adapt the company's strategy
- Report on the market place channel's contribution to the overall eCommerce performance and presenting recommendations to senior management
skills & experiences required.
- Degree holder
- 8+ years of progressive experience in eCommerce marketplace, regional exposure is required
- Proven track record of driving significant sales growth, revenue and profitability through marketplace channels
- Prior experience working in the beauty, personal care or consumer goods industry is highly desirable
- Strong project management and organizational abilities to oversee multiple marketplace initiatives simultaneously
- Proficient in English, Cantonese and Mandarin is required
Interested parties, please apply directly with your most updated resume including your latest and expected salary package. Applicants who fail to provide the required information will be considered as unsuccessful. Feel free to reach out to doris.wan@randstad.com.hk if you have any questions.