Job opening - Senior Customer Service Representative - German in Maastricht

summary

maastricht, limburg
€2,885 per month
permanent

job category
other

job details

With an international team of more than 1000 colleagues, Mercedes-Benz Customer Assistance Center creates the ultimate customer experience, not only for motorists, but also to support retail and logistics companies. The head office of Mercedes-Benz Customer Assistance Center is located in Maastricht, the Netherlands.

what we offer ...

Mercedes-Benz contract
Individual development plan
Multicultural and dynamic work environment
€2885 gross per month (based on 40 hours per week)
Comprehensive training of up to 3 months
Work at the head office in Maastricht (NL)

who are you

You are motivated and very customer minded;
You have experience in providing customer service, preferably in an international work environment;
You are fluent in German on a native level and have good communication skills in English.

what will you do

Previous experience in customer service or a similar role is a big advantage;
A positive understanding of people and communication skills (writing and communication);
Excellent knowledge of German, both written and oral, at native level;
Good knowledge of English, both written and oral;
The ability to remain calm in difficult customer situations;
Empathy and a genuine passion to help the customer as best as possible;
An eye for detail;
Living in the near area of Maastricht or willing to move (relocation package is possible).

where will you work

The Mercedes-Benz Customer Assistance Center has many years of experience and a strong focus on customer orientation. This gives Mercedes the know-how to manage and develop global customer contact centers worldwide. The Mercedes-Benz Customer Service Center is part of the Mercedes-Benz Global Customer Service & Parts Division and works closely with other departments and divisions to create the best customer experience.

Multicultural, dynamic and international working environment;
Salary of €2885,- gross per month based on 40 hours per weeks;
Comprehensive training of up to 3 months;
Individual development plan;
200 vacation hours (based on full-time employment);
Performance-related annual salary increase;
Bonus system based on company results;
Attractive relocation package.

job application

Do you recognize yourself in this vacancy? Apply quickly by clicking the “Sollicitatie” button below! If you have any questions, please do not hesitate to contact us!

Uiteraard staat deze vacature open voor iedereen die zich hierin herkent.

what we offer

Mercedes-Benz contract
Individual development plan
Multicultural and dynamic work environment
€2885 gross per month (based on 40 hours per week)
Comprehensive training of up to 3 months
Work at the head office in Maastricht (NL)

who are you

You are motivated and very customer minded;
You have experience in providing customer service, preferably in an international work environment;
You are fluent in German on a native level and have good communication skills in English.

what will you do ...

Previous experience in customer service or a similar role is a big advantage;
A positive understanding of people and communication skills (writing and communication);
Excellent knowledge of German, both written and oral, at native level;
Good knowledge of English, both written and oral;
The ability to remain calm in difficult customer situations;
Empathy and a genuine passion to help the customer as best as possible;
An eye for detail;
Living in the near area of Maastricht or willing to move (relocation package is possible).

where will you work

Multicultural, dynamic and international working environment;
Salary of €2885,- gross per month based on 40 hours per weeks;
Comprehensive training of up to 3 months;
Individual development plan;
200 vacation hours (based on full-time employment);
Performance-related annual salary increase;
Bonus system based on company results;
Attractive relocation package.

job application

Do you recognize yourself in this vacancy? Apply quickly by clicking the “Sollicitatie” button below! If you have any questions, please do not hesitate to contact us!

Uiteraard staat deze vacature open voor iedereen die zich hierin herkent.

experience
2
qualifications
HBO

apply with randstad.
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Our consultant will call you at a suitable time to discuss your application and further career aspirations.
getting you registered.
If you’ve never worked with us before, we’ll need some basic additional pieces of information to confirm your eligibility for work.
compliance check.
Next, we just need to verify a few things - we’ll make the relevant compliance checks and keep you posted.
reference and background check.
As part of the process in ensuring you’re perfect for the role, we’ll make contact with any relevant references you’ve provided.
the perfect job for you.
Our expert team will either arrange an interview for the role you’ve applied for, or if they believe there’s a better opportunity, they’ll suggest alternative options too.
the interview.
We’ll ensure that you’re fully prepared ahead of your interview and know exactly what to expect - good luck!
start your new job.
Congratulations, you’re ready to begin your new job. The team will ensure that you’re fully prepared for your first day.

customer service representative - customer advocacy team (cat) - german
- maastricht, limburg
- permanent
- €2,885 per month
With an international team of more than 1000 colleagues, Mercedes-Benz Customer Assistance Center creates the ultimate customer experience, not only for motorists, but also to support retail and logistics companies. The head office of Mercedes-Benz Customer Assistance Center is located in Maastricht, the Netherlands.what we offerMercedes-Benz contractIndividual development plan€2885 gross per month (based on 40 hours per week)Multicultural and dynamic work
posted 22 october 2024
With an international team of more than 1000 colleagues, Mercedes-Benz Customer Assistance Center creates the ultimate customer experience, not only for motorists, but also to support retail and logistics companies. The head office of Mercedes-Benz Customer Assistance Center is located in Maastricht, the Netherlands.what we offerMercedes-Benz contractIndividual development plan€2885 gross per month (based on 40 hours per week)Multicultural and dynamic work
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posted 22 october 2024
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posted 22 october 2024
Die TEV+-Abteilung bei Mercedes betreut Kunden von Spitzenfahrzeugen wie EQE, EQS, S-Klasse, SL, GLS und G-Klasse.was bieten wir dich an?Mercedes-Benz VertragIndividueller EntwicklungsplanMultikulturelle und dynamische Arbeitsumgebung40 Stunden/Woche: €2885 BruttoUmfassende Einarbeitung von bis zu 3 MonatenMaastricht, Niederlandewer bist du? Vorerfahrung im Kundenservice oder in einer ähnlichen Rolle (vorzugsweise in einer Vertragscenterumgebung);Gutes tec
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senior customer service representative - german.

job details

experience

qualifications

the application process.

apply with randstad.

we'll give you a call.

getting you registered.

compliance check.

reference and background check.

the perfect job for you.

the interview.

start your new job.

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customer service representative - customer advocacy team (cat) - german

customer service representative - customer advocacy team (cat) - duits

senior kundenbetreuer tev-plus (top end vehicles) - deutsch

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