Key Responsibilities:
- Professionally and efficiently process and evaluate group medical and group life insurance claims in accordance with the policies and objectives of the company.
- Collaborate and communicate with healthcare providers and customers to conduct assessments and investigations.
- Participate in in-service meetings with client groups
- Provide quality customer service and handle the complaint
- Develop and implement appropriate processes for medical claims fraud investigation
Key Requirements:
- University Degree in any disciplines
- Experienced in medical claims
- Good command of English and Chinese in both written and spoken
