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Secretary / Sales Representative (German, English)
Location: Hollerich (Luxembourg)
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Contract type: Temporary with potential for permanent hire
Job Description
We are looking for a Secretary who is fluent in German, English, and ideally French. This role is essential for maintaining high-quality service by efficiently guiding clients, responding to inquiries, and facilitating the online quotation and purchasing process.
Main Responsibilities
- Managing incoming calls: Answer client inquiries in German and English, providing accurate information.
- Online assistance: Guide both business and individual clients (new to photovoltaics) in navigating the website.
- Quotation creation: Prepare and send quotations through our online platform.
- Request follow-up: Manage and update client information in the CRM system.
- Team collaboration: Work closely with internal staff to ensure customer satisfaction.
Profile
- Languages: Full proficiency in German and English (spoken and written) is required. Knowledge of French is a plus.
- Sales skills: Experience in a commercial role is a valued asset.
- CRM and online tools knowledge: Comfort with digital tools, particularly CRM systems and e-commerce platforms, is necessary.
- Interpersonal skills: Ability to communicate effectively, respond to client needs, and adapt responses to different profiles (professional or novice).
Working Conditions
- Location: Offices based in Hollerich with the possibility of remote work (up to 1 day per week).
- Working hours: Full-time.
We recruit candidates based on their skills, regardless of age, sexual orientation, nationality, religious beliefs, gender, disability, etc. Ready to take on this new challenge? Don’t hesitate to send us your application. We look forward to meeting you!
