As part of the migration from SAP ECC to SAP S/4HANA, we are entering the testing phase. The project involves multiple sites, including manufacturing, commercial, and financial sites. Currently, we are focusing on the Manufacturing division, where the role of the Local Key User is crucial for the success of the project.Responsibilities:
Contribution to Project Activities:
- Participate in testing activities as part of the migration, especially in verifying data migration.
- Actively participate in validation tests.
- Contribute to training activities to train end users.
Documentation and Process Translation:
- Participate in system documentation delivered by the project and ensure its translation into SOP (Standard Operating Procedures) in collaboration with the project team.
- First Point of Contact for Users:
- Serve as the first-level point of contact for all field users, including operators and other local users.
- Assist in resolving issues faced by users during testing and training phases.
Collaboration and Support:- Work closely with Local Key Users and project teams.
- Regularly connect with end users and other Local Key Users to ensure the project progresses smoothly.
- Provide support to other members of the Key User community, under the supervision of the managers