KLDiscovery, one of the largest global eDiscovery providers, is currently seeking a Salesforce Administrator for an exciting new opportunity. In this position, you will be the Salesforce Administrator reporting into the Software Engineering Department. You will work collaboratively with key business stake holders and the Salesforce development team members to solve complex technical and business challenges in the Salesforce environment. You will also provide Salesforce administration support, and development in a highly complex and customized Salesforce environment and integrated applications.
If you like working in a creative, technology-driven, high energy, collaborative, casual environment, and you have strong Salesforce Administration and communication skills, this is the opportunity for you!
Hybrid work opportunity.
India compensation is based upon the local competitive market.
Responsibilities
- Administer multiple large and complex Salesforce Organizations.
- Translate business requirements into technical solutions.
- Implement Salesforce configuration changes.
- Create custom objects and custom fields to support business requirements.
- Manage Sharing Rules and data access controls as well as perform security reviews.
- Assist business users in creation of custom reports and dashboards.
- Handle Salesforce releases using Azure DevOps.
- Create and support complex Salesforce flows to implement business logic.
- Manage Sandbox environments including environment refresh process.
- Develop lightning components in Salesforce.
- Administer 3rd party integrations to Salesforce.
- Perform testing of changes in sandbox environments.
- Perform data migrations between Salesforce Orgs.
- Provide production support during and after work hours via an on-call rotation with other team members.
- Seek and participate in personal development opportunities to maintain a detailed knowledge of industry standards, engineering best practices, and business needs.
Qualifications
- BS in Computer Science, Engineering, or related scientific field preferred
- 2+ years of Salesforce Administration
- Certified Salesforce Administrator
- Strong Salesforce product knowledge
- Basic understanding of triggers and Apex code
- Unit Test Automation
- Excellent communication skills, both written and verbal
- Ability to work in a team or with multiple organizational departments in a dynamic and rapidly changing environment
- Awareness of and demonstrate company values, policies and guidelines
- Ability to learn from others and adapt to standards
- Ability to express complex technical concepts effectively, both verbally and in writing
- Ability to pass a background check upon offer
This position does not qualify for VISA sponsorship.
Our Cultural Values
Entrepreneurs at heart, we are a customer first team sharing one goal and one vision. We seek team members who are:
- Humble - No one is above another; we all work together to meet our clients’ needs and we acknowledge our own weaknesses
- Hungry - We all are driven internally to be successful and to continually expand our contribution and impact
- Smart - We use emotional intelligence when working with one another and with clients
Our culture shapes our actions, our products, and the relationships we forge with our customers.
Who We Are
KLDiscovery provides technology-enabled services and software to help law firms, corporations, government agencies and consumers solve complex data challenges. The company, with offices in 26 locations across 17 countries, is a global leader in delivering best-in-class eDiscovery, information governance and data recovery solutions to support the litigation, regulatory compliance, internal investigation and data recovery and management needs of our clients.
Serving clients for over 30 years, KLDiscovery offers data collection and forensic investigation, early case assessment, electronic discovery and data processing, application software and data hosting for web-based document reviews, and managed document review services. In addition, through its global Ontrack Data Recovery business, KLDiscovery delivers world-class data recovery, email extraction and restoration, data destruction and tape management.
KLDiscovery has been recognized as one of the fastest growing companies in North America by both Inc. Magazine (Inc. 5000) and Deloitte (Deloitte’s Technology Fast 500) and CEO Chris Weiler has been honored as a past Ernst & Young Entrepreneur of the Year™. Additionally, KLDiscovery is an Orange-level Relativity Best in Service Partner, a Relativity Premium Hosting Partner and maintains ISO/IEC 27001 Certified data centers.
KLDiscovery is an Equal Opportunity Employer.
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