- Meeting sales targets: A sales officer should achieve sales targets and KPIs.
- Providing after-sales support: A sales officer should provide after-sales support and maintain customer satisfaction.
- Staying informed: A sales officer should stay informed about market trends.
- Other responsibilities: A sales officer may also perform cost-benefit analysis, answer questions, and track appointments, sales, and complaints.
- Selling products or services: A sales officer's primary responsibility is to sell a company's products or services. This includes:
- Finding new customers: A sales officer should identify new business opportunities and acquire new customers.
- Maintaining customer relationships: A sales officer should develop and maintain strong relationships with existing and potential customers.
- Presenting products: A sales officer should understand and present products to customers.
- Negotiating deals: A sales officer should negotiate and close deals to meet sales targets.