Roles & Responsibilities:Managing outbound Renewal reminder calls to the existing customers of Iffco Tokio General Insurance for various products like Car and Health Insurance.Identifying and assessing customers' needs to achieve customer satisfaction.Focus on objection handling to increase renewal conversation rate.Entering correct customer feedback and disposition in CRM Screens
Roles & Responsibilities:Managing outbound Renewal reminder calls to the existing customers of Iffco Tokio General Insurance for various products like Car and Health Insurance.Identifying and assessing customers' needs to achieve customer satisfaction.Focus on objection handling to increase renewal conversation rate.Entering correct customer feedback and disposition in CRM Screens