1. Primary Responsibilitiesa) Scheduling1. Ensure all required customer details are recorded in the existing customer database2. Clearly understand customer concerns, the jobs required, cost & time estimate, date ofappointment for repair of the vehicle3. Confirm the job and the appointment with the customer and apprise him of the necessarydocuments to bringb) Prepare for Appointment1. Look up customer history for jobs done last time and jobs identified but
1. Primary Responsibilitiesa) Scheduling1. Ensure all required customer details are recorded in the existing customer database2. Clearly understand customer concerns, the jobs required, cost & time estimate, date ofappointment for repair of the vehicle3. Confirm the job and the appointment with the customer and apprise him of the necessarydocuments to bringb) Prepare for Appointment1. Look up customer history for jobs done last time and jobs identified but