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    • hyderabad g.p.o., telangana
    • permanent
    MAJOR RESPONSIBILITIES AND ACCOUNTABILITIES          Designation: Product Analyst   Location: Hyderabad (Knowledge City)   Work Mode: Hybrid    Provide tier 3 product support for assigned applications. Escalated support from tier 1 and 2 service operation teams, including escalation contact and specialist on critical and major incidents. Lead conference bridges and take issues to resolution.Work ITSM queues responding to customer issues and requests within
    MAJOR RESPONSIBILITIES AND ACCOUNTABILITIES          Designation: Product Analyst   Location: Hyderabad (Knowledge City)   Work Mode: Hybrid    Provide tier 3 product support for assigned applications. Escalated support from tier 1 and 2 service operation teams, including escalation contact and specialist on critical and major incidents. Lead conference bridges and take issues to resolution.Work ITSM queues responding to customer issues and requests within

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