CSS will be responsible for followings (KRA):-Act as a bridge to handle escalation between fleet center, ground staff and customersMonitor and ensure quality PD performance on the allotted ground. Performing surprise fleet audits on monthly basis and highlighting good practices followed and lapses in service delivery from agreed SLA and TATHelping in setup of new workshop under We-Maintain and WeCheck+ offers and validating initial workshop setup work.Act
CSS will be responsible for followings (KRA):-Act as a bridge to handle escalation between fleet center, ground staff and customersMonitor and ensure quality PD performance on the allotted ground. Performing surprise fleet audits on monthly basis and highlighting good practices followed and lapses in service delivery from agreed SLA and TATHelping in setup of new workshop under We-Maintain and WeCheck+ offers and validating initial workshop setup work.Act