Managing outbound Renewal reminder calls to the existing customers of Iffco Tokio General Insurance for various products like Car and Health Insurance.Identifying and assessing customers' needs to achieve customer satisfaction.Focus on objection handling to increase renewal conversation rate.Entering correct customer feedback and disposition in CRM Screens
Managing outbound Renewal reminder calls to the existing customers of Iffco Tokio General Insurance for various products like Car and Health Insurance.Identifying and assessing customers' needs to achieve customer satisfaction.Focus on objection handling to increase renewal conversation rate.Entering correct customer feedback and disposition in CRM Screens
Manage customer quote and order by standard procedure Providing the product availability, lead time, shipping information to external customers in the timely manner. Track open order and keep close contact with plant planner to ensure on time delivery. Make the expedite and escalation forcustomer urgent order. Coordinate with warehouse and logistics staff to arrange on time shipment Manage Customer Complain in CRM system, arrange product repair, return
Manage customer quote and order by standard procedure Providing the product availability, lead time, shipping information to external customers in the timely manner. Track open order and keep close contact with plant planner to ensure on time delivery. Make the expedite and escalation forcustomer urgent order. Coordinate with warehouse and logistics staff to arrange on time shipment Manage Customer Complain in CRM system, arrange product repair, return
Managing outbound Renewal reminder calls to the existing customers of Iffco Tokio General Insurance for various products like Car and Health Insurance.Identifying and assessing customers' needs to achieve customer satisfaction.Focus on objection handling to increase renewal conversation rate.Entering correct customer feedback and disposition in CRM Screens
Managing outbound Renewal reminder calls to the existing customers of Iffco Tokio General Insurance for various products like Car and Health Insurance.Identifying and assessing customers' needs to achieve customer satisfaction.Focus on objection handling to increase renewal conversation rate.Entering correct customer feedback and disposition in CRM Screens