The Customer Complaints Officer will assist in the resolution of complaints. Multiple opportunities available in a friendly and collaborative team. Role requirements:Provide friendly, helpful customer service over the phone and/or email.Assist with the intake of complaints, triage accordinglyProficient computer skills including a working knowledge of databases, spreadsheets, word processing and Microsoft Outlook.Ability to produce routine and simple report
The Customer Complaints Officer will assist in the resolution of complaints. Multiple opportunities available in a friendly and collaborative team. Role requirements:Provide friendly, helpful customer service over the phone and/or email.Assist with the intake of complaints, triage accordinglyProficient computer skills including a working knowledge of databases, spreadsheets, word processing and Microsoft Outlook.Ability to produce routine and simple report