¥8,000,000 - ¥10,000,000 per year, 年収800 ~ 1,000万円
社名社名非公開職種カスタマーサービス業務内容【Responsibility】1. Management of after-sales service related operations- Promotion of systemization and efficiency improvement and related project management- Implementation and maintenance of after-sales service policies.- Preparation and analysis reports- Planning and supporting technical training in the home country- Planning and implementation of technical and quality control training for store staff- Service center management sup
社名社名非公開職種カスタマーサービス業務内容【Responsibility】1. Management of after-sales service related operations- Promotion of systemization and efficiency improvement and related project management- Implementation and maintenance of after-sales service policies.- Preparation and analysis reports- Planning and supporting technical training in the home country- Planning and implementation of technical and quality control training for store staff- Service center management sup
¥8,000,000 - ¥12,000,000 per year, 年収800 ~ 1,200万円
社名社名非公開職種カスタマーサービス業務内容■Main responsibilities(Position responsibilities are not limited to below. Based on business needs, it is changeable) - Deliver perfect execution in the order management process (Order to Cash) and service performance, driving superior customer service level and customer satisfaction - Own the unique customer interface for all the customer Supply Chain processes, such as order to cash (follow-up, quotas, invoicing, complaints) and acc
社名社名非公開職種カスタマーサービス業務内容■Main responsibilities(Position responsibilities are not limited to below. Based on business needs, it is changeable) - Deliver perfect execution in the order management process (Order to Cash) and service performance, driving superior customer service level and customer satisfaction - Own the unique customer interface for all the customer Supply Chain processes, such as order to cash (follow-up, quotas, invoicing, complaints) and acc
社名社名非公開職種カスタマーサービス業務内容Service Support Specialist/ LeadThis position will be responsible for supporting the field service team. Main Task is support their office work and be bridge between customer and engineer.Main Responsibilities & Tasks:Create standard certificates and issue.Telephone operation from customer and dealerCustomer management for field serviceQuotationCommunication with internal and external customerdispatch and schedule management in the fu
社名社名非公開職種カスタマーサービス業務内容Service Support Specialist/ LeadThis position will be responsible for supporting the field service team. Main Task is support their office work and be bridge between customer and engineer.Main Responsibilities & Tasks:Create standard certificates and issue.Telephone operation from customer and dealerCustomer management for field serviceQuotationCommunication with internal and external customerdispatch and schedule management in the fu
¥10,000,000 - ¥14,000,000 per year, 年収1,000 ~ 1,400万円
社名社名非公開職種カスタマーサービス業務内容Senior Manager Customer Service Manager global companyKey job responsibilities- You will drive the expansion of existing programs to reduce customer and customer service agents efforts.- You will work across CS Product and Program Managers, Software Development Engineers and local Operations teams in Japan and overseas to coordinate testing, launches, metric reviews, and improvements.- You will also help define new processes, and alig
社名社名非公開職種カスタマーサービス業務内容Senior Manager Customer Service Manager global companyKey job responsibilities- You will drive the expansion of existing programs to reduce customer and customer service agents efforts.- You will work across CS Product and Program Managers, Software Development Engineers and local Operations teams in Japan and overseas to coordinate testing, launches, metric reviews, and improvements.- You will also help define new processes, and alig
社名社名非公開職種カスタマーサービス業務内容Order Processing Specialist job opportunity at global lifescience companyResponsibilities: • Receive orders from the customers, to handle orders accordingly to take into SAP system with delivery and pricing info accurately. • Correspond requirements from the customers about deliveries and timelines of orders. • Issue related documents, such as Order Confirmation, Delivery notes, Invoice or Credit notes. • Closer working wi
社名社名非公開職種カスタマーサービス業務内容Order Processing Specialist job opportunity at global lifescience companyResponsibilities: • Receive orders from the customers, to handle orders accordingly to take into SAP system with delivery and pricing info accurately. • Correspond requirements from the customers about deliveries and timelines of orders. • Issue related documents, such as Order Confirmation, Delivery notes, Invoice or Credit notes. • Closer working wi
社名社名非公開職種カスタマーサービス業務内容Aftersales Admin Leader position at Global Luxury companyYou will play a key role in ensuring the accuracy and integrity of theafter sales administration process , managing 2 people , and showcasingstrong organization skills to prioritize deadlines and multitask effectively. This role requires extensive background in after sales administration.Requirements- Proven experience as a Administration Leader or in a similar role- Proficiency
社名社名非公開職種カスタマーサービス業務内容Aftersales Admin Leader position at Global Luxury companyYou will play a key role in ensuring the accuracy and integrity of theafter sales administration process , managing 2 people , and showcasingstrong organization skills to prioritize deadlines and multitask effectively. This role requires extensive background in after sales administration.Requirements- Proven experience as a Administration Leader or in a similar role- Proficiency
社名社名非公開職種カスタマーサービス業務内容Order To Cash (OTC) Senior Specialist Job opportunity at global food companyMain responsibilities • Manage day to day order receipt from customers and send delivery order to 3PL DCs for processing and delivery to customer centers via SAP • Create monthly invoices to customers, including Return Order for invoice contents adjustment if there are difference between order qty and delivery qty • Manage BCP Operation to secure smo
社名社名非公開職種カスタマーサービス業務内容Order To Cash (OTC) Senior Specialist Job opportunity at global food companyMain responsibilities • Manage day to day order receipt from customers and send delivery order to 3PL DCs for processing and delivery to customer centers via SAP • Create monthly invoices to customers, including Return Order for invoice contents adjustment if there are difference between order qty and delivery qty • Manage BCP Operation to secure smo
¥7,000,000 - ¥12,000,000 per year, 年収700 ~ 1,200万円
社名社名非公開職種カスタマーサービス業務内容About the roleAs the CRM & Loyalty Manager, you will be responsible for our end-to-end customer development strategy and loyalty program and will serve as the voice of the customer throughout the organization.Working closely with our Global GM, you will oversee the customer engagement and retention strategy for our company across Japan, developing and leveraging consumer insights to inform customer opportunities and priorities. Respon
社名社名非公開職種カスタマーサービス業務内容About the roleAs the CRM & Loyalty Manager, you will be responsible for our end-to-end customer development strategy and loyalty program and will serve as the voice of the customer throughout the organization.Working closely with our Global GM, you will oversee the customer engagement and retention strategy for our company across Japan, developing and leveraging consumer insights to inform customer opportunities and priorities. Respon
¥8,000,000 - ¥12,000,000 per year, 年収800 ~ 1,200万円
社名社名非公開職種カスタマーサービス業務内容Customer Service Manager job opportunity at global life science companyPosition Summary•Leading the Japan Customer Service team to carry out the Order Fulfillment needs of our customers. Ensuring and continuously improving customer experience by aligning and co-working with sales, marketing, technical engineers, finance and other Supply Chain departments such asplanning, logistics and procurement teams.Experience•5+ years of proven cu
社名社名非公開職種カスタマーサービス業務内容Customer Service Manager job opportunity at global life science companyPosition Summary•Leading the Japan Customer Service team to carry out the Order Fulfillment needs of our customers. Ensuring and continuously improving customer experience by aligning and co-working with sales, marketing, technical engineers, finance and other Supply Chain departments such asplanning, logistics and procurement teams.Experience•5+ years of proven cu
社名社名非公開職種カスタマーサービス業務内容Top client relationships cultivation- Act as brand ambassador by cultivating relationships with store level new and existing top clients, demonstrating excellence in selling, clienteling, stylingskills- Work closely with Store Manager/CRE Manager and CAs to drive in store top client development and retention- Partner with Store Managers and CAs to profile key store top tier clients, potential new clients, and their networks with a str
社名社名非公開職種カスタマーサービス業務内容Top client relationships cultivation- Act as brand ambassador by cultivating relationships with store level new and existing top clients, demonstrating excellence in selling, clienteling, stylingskills- Work closely with Store Manager/CRE Manager and CAs to drive in store top client development and retention- Partner with Store Managers and CAs to profile key store top tier clients, potential new clients, and their networks with a str
社名社名非公開職種カスタマーサービス業務内容Lead Customer Service Representative for globallifescience companyJob Description業務内容サプライチェーンの各部門との連携の起点となり、TFSビジネスにおいて、受注から納品までを責任をもって対応する。営業・マーケティングなど関連部署と密接にコミュニケーションをはかり、カスタマーサービスとしてビジネスの成長に貢献する。常にお客様第一の意識を持ち、カスタマーサービスとしてよりよい顧客経験の提供をおこなう。課題意識をもって改善に取り組む。カスタマーサービスのプロセスの改善や、ルール整備など、より効率的に正確に業務が実施できるよう改善を推進する。チームとしてより大きな成果を出せるようチームプレーヤーのマインドセットを持ち、チームと協力し問題解決や目標達成にとりくみ、担当する受注案件へのオーナーシップを持ち、リスクの最小化をはかりながら、予定した納期通りにデリバリーができるよう、社内外のコミュニ
社名社名非公開職種カスタマーサービス業務内容Lead Customer Service Representative for globallifescience companyJob Description業務内容サプライチェーンの各部門との連携の起点となり、TFSビジネスにおいて、受注から納品までを責任をもって対応する。営業・マーケティングなど関連部署と密接にコミュニケーションをはかり、カスタマーサービスとしてビジネスの成長に貢献する。常にお客様第一の意識を持ち、カスタマーサービスとしてよりよい顧客経験の提供をおこなう。課題意識をもって改善に取り組む。カスタマーサービスのプロセスの改善や、ルール整備など、より効率的に正確に業務が実施できるよう改善を推進する。チームとしてより大きな成果を出せるようチームプレーヤーのマインドセットを持ち、チームと協力し問題解決や目標達成にとりくみ、担当する受注案件へのオーナーシップを持ち、リスクの最小化をはかりながら、予定した納期通りにデリバリーができるよう、社内外のコミュニ