Are you a seasoned UX Designer with expertise in user-centred design, mobile-first solutions, and accessibility compliance? Our client seeks a UX Designer to lead the design and user research phases of a complex, multi-phase product development cycle. This role involves creating responsive, intuitive, and accessible digital experiences, ensuring solutions align with best practices and user needs.
...
Advantages
- Hybrid work model with flexibility.
- Lead user research, UX design, and usability testing in an Agile/Scrum environment.
- Work with modern design tools such as Figma, Adobe Creative Cloud, Sketch, Axure, and InVision.
- Design mobile-first, accessible solutions in alignment with the Ontario Digital Service Design playbook.
- Competitive compensation with opportunities for professional growth.
Responsibilities
There are four (4) distinct delivery phases in which user experience designers (task-based I&IT consultants) produce deliverables following the Ontario Digital Service Design playbook, which outlines the standard process for user experience design.
Phase 1) Discovery
Facilitate the Kick-off meeting with the project team to produce such outputs as:
- Business Model Canvas.
- 5 Whys.
- User Personas.
- Stakeholder Mapping.
- Strategy Map.
- Short- and Long-Term Goals.
- Fears and Challenges.
- Problem Statement.
Facilitate user research activities to produce such outputs as:
- User interview topic Maps, a summary of interrelated topics for the user interview.
- User Interview Scripts to plan and guide user discussion.
- User Interview Synthesis (collection, aggregation and analysis) of written observations recorded during each interview.
- User research findings report.
Inception (Science Fair Day):
- Showcases the work and key findings from this stage to stakeholders outside of the core project team.
- Aligns entire team (business, technical) on what the next steps will be.
- Planning activities for the next phase (Alpha).
Other deliverables typically delivered in this phase include:
- User Storyboard to communicate a story through images displayed in a sequence of panels that chronologically map the story’s main events.
- Technical Service Blueprint, a diagram that displays the entire process of service delivery including support systems by listing all the activities that - happen at each stage, performed by the different roles involved.
- Defined business Key Performance Indicators (KPIs).
Delivery Phase 2) Alpha
- Optionally conduct Google Ventures five (5) Day Design Sprint (or variation). This sprint is a five (5) day process for answering critical business questions through design, prototyping, and testing ideas with customers.
- Produce “clickable” prototypes of multiple possible solutions.
- Validate "clickable” prototypes with users through usability testing sessions and produce research findings report.
- Iterate (improve) on “clickable” prototypes with insights garnered from research findings report.
- Identify and document existing processes or policies that will need to change to support the new product or service.
- Produce a business proposal to justify funding for the next phase (Beta).
- Define a clear vision for the solution that will be built in Beta.
- Create a plan and prioritized list of features to be completed in the Beta phase.
- Define user solutions and delivery of KPIs.
Delivery Phase 3) Beta
User story creation and validation:
- Participates in deciding which priority to tackle.
- Sketching workshop to create a visual representation of ideas or user flows.
- Create designs.
- Enhancements made to designs.
- User Interviews (for validation).
- Synthesising individual and overall interview findings.
- Enhancements to designs made from synthesis.
- Get product owner sign off and input story into backlog for future iteration planning.
- Rinse and repeat for each feature, function within a given iteration.
- Conduct accessibility compliance testing of the solution within each iteration.
- Conduct regular usability testing sessions on the MVP built as part of the Beta phase.
Delivery Phase 4) Live:
Continue to facilitate user research activities to produce such outputs as:
- User interview topic maps, a summary of interrelated topics for the user interview.
- User interview scripts to plan and guide user discussion.
- User interview synthesis (collection, aggregation and analysis) of written observations recorded during each interview.
- User research findings report.
- Conduct regular accessibility compliance testing of the live build as improvements are released.
- Conduct regular usability testing sessions on the live build.
- Analyze usage analytics and user behaviour patterns to track and measure key performance indicators.
Qualifications
Must Haves:
- Extensive experience in using UX design best practices to design solutions, and a deep understanding of mobile-first and responsive design.
Desired Skills:
- Ability to iterate your designs and solutions efficiently and intelligently.
- 3+ years of relevant experience in participating in complex projects (products) of different sizes, ensuring alignment to plans, best practices and incorporating user-centred design processes and agile (scrum) methodologies.
- Degree or diploma in graphic design; degree or certification in usability, human-computer interaction, and technical writing a plus.
- Experience in facilitate User Research and Usability testing. Accessibility compliance testing is a plus.
- Experience in facilitate User Research and Usability testing activities to produce such outputs as:
- User Interview Topic Maps.
- User Interview Scripts.
- User Interview Synthesis (collection, aggregation and analysis) of written observations recorded during each interview.
- User Research Findings Report.
Summary
This role is ideal for a creative and analytical UX Designer with expertise in user research, mobile-first design, and accessibility compliance. If you thrive in Agile environments, excel at UX strategy, and have strong experience designing intuitive and scalable solutions, we encourage you to apply!
Also, remember that updating your profile on Randstad.ca helps us find you faster when we have roles that match your skills! So even if this role isn’t for you, please update your profile so we can find you!
We look forward to supporting you in your job search! Good luck!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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Are you a seasoned UX Designer with expertise in user-centred design, mobile-first solutions, and accessibility compliance? Our client seeks a UX Designer to lead the design and user research phases of a complex, multi-phase product development cycle. This role involves creating responsive, intuitive, and accessible digital experiences, ensuring solutions align with best practices and user needs.
Advantages
- Hybrid work model with flexibility.
- Lead user research, UX design, and usability testing in an Agile/Scrum environment.
- Work with modern design tools such as Figma, Adobe Creative Cloud, Sketch, Axure, and InVision.
- Design mobile-first, accessible solutions in alignment with the Ontario Digital Service Design playbook.
- Competitive compensation with opportunities for professional growth.
Responsibilities
There are four (4) distinct delivery phases in which user experience designers (task-based I&IT consultants) produce deliverables following the Ontario Digital Service Design playbook, which outlines the standard process for user experience design.
Phase 1) Discovery
Facilitate the Kick-off meeting with the project team to produce such outputs as:
...
- Business Model Canvas.
- 5 Whys.
- User Personas.
- Stakeholder Mapping.
- Strategy Map.
- Short- and Long-Term Goals.
- Fears and Challenges.
- Problem Statement.
Facilitate user research activities to produce such outputs as:
- User interview topic Maps, a summary of interrelated topics for the user interview.
- User Interview Scripts to plan and guide user discussion.
- User Interview Synthesis (collection, aggregation and analysis) of written observations recorded during each interview.
- User research findings report.
Inception (Science Fair Day):
- Showcases the work and key findings from this stage to stakeholders outside of the core project team.
- Aligns entire team (business, technical) on what the next steps will be.
- Planning activities for the next phase (Alpha).
Other deliverables typically delivered in this phase include:
- User Storyboard to communicate a story through images displayed in a sequence of panels that chronologically map the story’s main events.
- Technical Service Blueprint, a diagram that displays the entire process of service delivery including support systems by listing all the activities that - happen at each stage, performed by the different roles involved.
- Defined business Key Performance Indicators (KPIs).
Delivery Phase 2) Alpha
- Optionally conduct Google Ventures five (5) Day Design Sprint (or variation). This sprint is a five (5) day process for answering critical business questions through design, prototyping, and testing ideas with customers.
- Produce “clickable” prototypes of multiple possible solutions.
- Validate "clickable” prototypes with users through usability testing sessions and produce research findings report.
- Iterate (improve) on “clickable” prototypes with insights garnered from research findings report.
- Identify and document existing processes or policies that will need to change to support the new product or service.
- Produce a business proposal to justify funding for the next phase (Beta).
- Define a clear vision for the solution that will be built in Beta.
- Create a plan and prioritized list of features to be completed in the Beta phase.
- Define user solutions and delivery of KPIs.
Delivery Phase 3) Beta
User story creation and validation:
- Participates in deciding which priority to tackle.
- Sketching workshop to create a visual representation of ideas or user flows.
- Create designs.
- Enhancements made to designs.
- User Interviews (for validation).
- Synthesising individual and overall interview findings.
- Enhancements to designs made from synthesis.
- Get product owner sign off and input story into backlog for future iteration planning.
- Rinse and repeat for each feature, function within a given iteration.
- Conduct accessibility compliance testing of the solution within each iteration.
- Conduct regular usability testing sessions on the MVP built as part of the Beta phase.
Delivery Phase 4) Live:
Continue to facilitate user research activities to produce such outputs as:
- User interview topic maps, a summary of interrelated topics for the user interview.
- User interview scripts to plan and guide user discussion.
- User interview synthesis (collection, aggregation and analysis) of written observations recorded during each interview.
- User research findings report.
- Conduct regular accessibility compliance testing of the live build as improvements are released.
- Conduct regular usability testing sessions on the live build.
- Analyze usage analytics and user behaviour patterns to track and measure key performance indicators.
Qualifications
Must Haves:
- Extensive experience in using UX design best practices to design solutions, and a deep understanding of mobile-first and responsive design.
Desired Skills:
- Ability to iterate your designs and solutions efficiently and intelligently.
- 3+ years of relevant experience in participating in complex projects (products) of different sizes, ensuring alignment to plans, best practices and incorporating user-centred design processes and agile (scrum) methodologies.
- Degree or diploma in graphic design; degree or certification in usability, human-computer interaction, and technical writing a plus.
- Experience in facilitate User Research and Usability testing. Accessibility compliance testing is a plus.
- Experience in facilitate User Research and Usability testing activities to produce such outputs as:
- User Interview Topic Maps.
- User Interview Scripts.
- User Interview Synthesis (collection, aggregation and analysis) of written observations recorded during each interview.
- User Research Findings Report.
Summary
This role is ideal for a creative and analytical UX Designer with expertise in user research, mobile-first design, and accessibility compliance. If you thrive in Agile environments, excel at UX strategy, and have strong experience designing intuitive and scalable solutions, we encourage you to apply!
Also, remember that updating your profile on Randstad.ca helps us find you faster when we have roles that match your skills! So even if this role isn’t for you, please update your profile so we can find you!
We look forward to supporting you in your job search! Good luck!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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