Retail Coordinator in Brantford
Do you have retail experience? Are you looking for your next opportunity in Brantford as a Retail Coordinator? Are you a strong communicator who can provide outstanding customer service? Do you thrive in a fast-paced environment and love to help out wherever needed? If so, we want to hear from you.
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We are looking for a Retail Coordinator. This is a full-time permanent in-office position. In this position, you will be performing administrative duties to assist the Senior Account Manager in the day-to-day operations. The ideal candidate will have great communication skills, a strong work ethic, be adaptable and can multitask. Previous Retail and EDI software experience and exposure would be considered an asset.
If you see yourself in this role and want to learn more about this opportunity then please apply to this job posting and reach out directly to destina.okanovic@randstad.ca with your most updated resume, the job posting’s reference number, and a brief synopsis of why you feel you would be a great fit for the role.
Advantages
- Full-time permanent position
- 45,000 - 50,000 annually based on experience
- Convenient location in Brantford
- Vacation
- RRSP matching
- In office
- Daytime hours Monday to Friday
- Internal Growth opportunities
Responsibilities
- Order entry and maintenance
- Receive and manually enter orders into the ERP system to ensure proper processing
- Internal and vendor portal maintenance, ensuring orders close out accurately (True Commerce, DSCO, Retail Link, SPS, CommerceHub, etc.)
- Assist in setting up new customers with internal departments (packing instructions, custom labelling, shipping instructions)
- Troubleshoot EDI issues: orders not loading or closing out properly, inventory not being sent
- Alert IT to any issues that require additional assistance
- Perform scheduled maintenance on True Commerce and other platforms where needed
- Partial customer service duties include ensuring questions or issues are resolved promptly
-Provide information to customers via the Customer Service mailbox and or phone which includes order status, creating credits, customs invoices & returns
- Site audits to ensure accuracy of product information, content gaps/enhancements, promotions and marketing effectiveness
- Liaison and coordinate with wholesale accounts to the Faire Platform and help troubleshoot wholesale customer issues where needed
- Assist with ad-hoc requests from the team in generating various sales and inventory reporting, updating product master templates, and assisting in the sales planning process
- Gather and consolidate customer feedback
- Assist in tracking, organizing and logging in samples
- Assist in the warehouse during peak seasonal demand
- Coordinate all product photography and copy with creative and marketing for website, catalogue, spec sheets, packaging, trade show materials and sales pitches.
Qualifications
- High school diploma or GED required bachelor’s degree a plus
- 2+ years of customer service experience in a retail setting
- 1+ years experience in consumer products sales or customer care in a wholesale environment
- A basic understanding of, or experience supporting EDI-based orders and customers is an asset
- Working knowledge and experience with order management systems and/or ERP systems; Experience with Sage an asset
- Advanced knowledge of Microsoft Office 365, in particular, Excel
- Strong verbal and written communication skills
- Ability to work under pressure with strict deadlines on time-sensitive issues
- Capacity to successfully manage multiple tasks
Summary
If you see yourself in this role and want to learn more about this opportunity then please apply to this job posting and reach out directly to destina.okanovic@randstad.ca with your most updated resume, the job posting’s reference number, and a brief synopsis of why you feel you would be a great fit for the role.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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Retail Coordinator in Brantford
Do you have retail experience? Are you looking for your next opportunity in Brantford as a Retail Coordinator? Are you a strong communicator who can provide outstanding customer service? Do you thrive in a fast-paced environment and love to help out wherever needed? If so, we want to hear from you.
We are looking for a Retail Coordinator. This is a full-time permanent in-office position. In this position, you will be performing administrative duties to assist the Senior Account Manager in the day-to-day operations. The ideal candidate will have great communication skills, a strong work ethic, be adaptable and can multitask. Previous Retail and EDI software experience and exposure would be considered an asset.
If you see yourself in this role and want to learn more about this opportunity then please apply to this job posting and reach out directly to destina.okanovic@randstad.ca with your most updated resume, the job posting’s reference number, and a brief synopsis of why you feel you would be a great fit for the role.
Advantages
- Full-time permanent position
- 45,000 - 50,000 annually based on experience
...
- Convenient location in Brantford
- Vacation
- RRSP matching
- In office
- Daytime hours Monday to Friday
- Internal Growth opportunities
Responsibilities
- Order entry and maintenance
- Receive and manually enter orders into the ERP system to ensure proper processing
- Internal and vendor portal maintenance, ensuring orders close out accurately (True Commerce, DSCO, Retail Link, SPS, CommerceHub, etc.)
- Assist in setting up new customers with internal departments (packing instructions, custom labelling, shipping instructions)
- Troubleshoot EDI issues: orders not loading or closing out properly, inventory not being sent
- Alert IT to any issues that require additional assistance
- Perform scheduled maintenance on True Commerce and other platforms where needed
- Partial customer service duties include ensuring questions or issues are resolved promptly
-Provide information to customers via the Customer Service mailbox and or phone which includes order status, creating credits, customs invoices & returns
- Site audits to ensure accuracy of product information, content gaps/enhancements, promotions and marketing effectiveness
- Liaison and coordinate with wholesale accounts to the Faire Platform and help troubleshoot wholesale customer issues where needed
- Assist with ad-hoc requests from the team in generating various sales and inventory reporting, updating product master templates, and assisting in the sales planning process
- Gather and consolidate customer feedback
- Assist in tracking, organizing and logging in samples
- Assist in the warehouse during peak seasonal demand
- Coordinate all product photography and copy with creative and marketing for website, catalogue, spec sheets, packaging, trade show materials and sales pitches.
Qualifications
- High school diploma or GED required bachelor’s degree a plus
- 2+ years of customer service experience in a retail setting
- 1+ years experience in consumer products sales or customer care in a wholesale environment
- A basic understanding of, or experience supporting EDI-based orders and customers is an asset
- Working knowledge and experience with order management systems and/or ERP systems; Experience with Sage an asset
- Advanced knowledge of Microsoft Office 365, in particular, Excel
- Strong verbal and written communication skills
- Ability to work under pressure with strict deadlines on time-sensitive issues
- Capacity to successfully manage multiple tasks
Summary
If you see yourself in this role and want to learn more about this opportunity then please apply to this job posting and reach out directly to destina.okanovic@randstad.ca with your most updated resume, the job posting’s reference number, and a brief synopsis of why you feel you would be a great fit for the role.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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