Join a leading service provider in strategic building repairs, planned maintenance, and improvements across the property sector. we're looking for a compassionate and proactive Resident Liaison Officer to be based in Norwich working across East Anglia area.
Benefits:
- Competitive salary of £30k
- Company van provided
- Annual holiday increases after 1 year (up to 5 extra days)
- Long service awards for continuous dedication
- Perkbox (free coffees, cinema tickets, trips, and more!)
- Paid volunteer day each year for a worthy cause
Key Responsibilities:
- Attend resident surgeries, assisting with repairs and keeping residents updated.
- Organise consultation events and attend meetings.
- Identify resident vulnerabilities and liaise with housing officers or support services.
- Investigate complaints and ensure they are resolved efficiently.
- Keep residents and clients informed throughout the process.
Requirements:
- Experience working with vulnerable residents and adapting to their needs.
- Strong customer service experience.
- Full, clean driving license.
- Flexibility for travel and occasional evening meetings.
If you're passionate about delivering excellent service and making a difference in residents lives, we'd love to hear from you. Apply now!
Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.
Candidates must be eligible to live and work in the UK.
For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
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