We're looking for a compassionate and proactive Resident Liaison Officer to join a property maintenance company in Thurrock and ensure residents receive exceptional care and support.
...
job details
summary
- grays, essex
- £30,000 - £33,000 per year, Great Benefits
- permanent
- full-time
- job categoryconstruction, trades & mining
job details
What you'll do:
show more- Attend Resident Surgeries and assist vulnerable residents in reporting repairs.
- Keep residents and scheme managers updated on progress.
- Organise consultation events and attend meetings.
- Identify vulnerabilities relating to individual residents and liaise with client's housing officers or support services.
- Investigate and resolve complaints efficiently and within target timescales.
What's on offer:
- Competitive salary of up to £33k
- Van and fuel can be provided OR 3k allowance if allowance
- Annual holiday, increasing after 1 year of service.
- Long service awards for continuous service.
- Perkbox benefits, including free coffee, cinema tickets, and more!
- Paid yearly volunteer day to support a worthy cause.
To be successful, you'll need:
- Experience working with vulnerable residents and adapting your approach to meet their individual needs.
- Experience working within a customer service environment.
- A full, clean driving license.
- Flexibility regarding travel and working at various sites.
Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.
Candidates must be eligible to live and work in the UK.
For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
We're looking for a compassionate and proactive Resident Liaison Officer to join a property maintenance company in Thurrock and ensure residents receive exceptional care and support.
What you'll do:
- Attend Resident Surgeries and assist vulnerable residents in reporting repairs.
- Keep residents and scheme managers updated on progress.
- Organise consultation events and attend meetings.
- Identify vulnerabilities relating to individual residents and liaise with client's housing officers or support services.
- Investigate and resolve complaints efficiently and within target timescales.
What's on offer:
- Competitive salary of up to £33k
- Van and fuel can be provided OR 3k allowance if allowance
- Annual holiday, increasing after 1 year of service.
- Long service awards for continuous service.
- Perkbox benefits, including free coffee, cinema tickets, and more!
- Paid yearly volunteer day to support a worthy cause.
...
To be successful, you'll need:
show more- Experience working with vulnerable residents and adapting your approach to meet their individual needs.
- Experience working within a customer service environment.
- A full, clean driving license.
- Flexibility regarding travel and working at various sites.
Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.
Candidates must be eligible to live and work in the UK.
For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
the application process.
See what comes ahead in the application process. Find out how we help you land that job.
1 of 8apply with randstad.
Applying with us is easy. We will review your application and see if you are a good fit for the job and the company.
2 of 8we'll give you a call.
Our consultant will call you at a suitable time to discuss your application and further career aspirations.
3 of 8getting you registered.
If you’ve never worked with us before, we’ll need some basic additional pieces of information to confirm your eligibility for work.
4 of 8compliance check.
Next, we just need to verify a few things - we’ll make the relevant compliance checks and keep you posted.
5 of 8reference and background check.
As part of the process in ensuring you’re perfect for the role, we’ll make contact with any relevant references you’ve provided.
6 of 8the perfect job for you.
Our expert team will either arrange an interview for the role you’ve applied for, or if they believe there’s a better opportunity, they’ll suggest alternative options too.
7 of 8the interview.
We’ll ensure that you’re fully prepared ahead of your interview and know exactly what to expect - good luck!
8 of 8start your new job.
Congratulations, you’re ready to begin your new job. The team will ensure that you’re fully prepared for your first day.
let similar jobs come to you
We will keep you updated when we have similar job postings.
Thank you for subscribing to your personalised job alerts.