regional technical support & trainer：外資系協働ロボットメーカー.

Provide expert technical support to our channel partners and end usersReporting directly to our Regional Head, you will be responsible for supporting our channel partners and end users. Your primary tasks will be to support, train and develop our users and partners in Japan. Technical support will be handled through either email, telephone or on site at our users’ premises. You will be travelling approximately 90 days a year. Your role will include the following tasks:• Providing technical support to channel partners• Providing robotic application support and consultations to channel partners and sales team• Developing/ Translating technical training curriculums and conducting technical training courses for channel partners and technical workshops for end users• Developing partners and users’ technical knowledge and competencies in robots and applications• Preparing/Translating technical documentation• Participating in customer visits• Participating in trade shows and seminars• Developing applications for trade shows and seminars

求められる経験
Qualifications:
The job demands that you have documented practical experience within developing and supporting robot applications. To gain success in the job it is important that you are outgoing, service-minded and able to manage and influence technical developments in channel partners and that you can navigate at different organizational levels and in different customer situations. You should have experience from a support department – preferably with experience within diagnosis and debugging. The job demands that you have documented practical experience within automation – preferably with knowledge of mechanical and electronic products. Furthermore, you have experience with technical training and customer visits. To be considered for the job it is vital that you are fluent in Japanese and proficiency in any language of English and Chinese. The ideal candidate has:

• Bachelor degree or higher in Engineering/Computer Science related subject
• Minimum three years’ experience in robotics or automation industry
• Experience in designing and integrating robotic applications
• Experience in conducting seminars/ trainings
• Excellent in troubleshooting and diagnosing issues
• Excellent computer and interpersonal skills
• Proficiency in a high-level programming language such as C++/Java/Python/Lua (a plus)

保険
健康保険　厚生年金保険　雇用保険

休日休暇
土曜日　日曜日　祝日

給与
年収600 ～ 900万円

賞与
年1回
雇用期間
期間の定めなし