'Caring for the world, one person at a time'… inspires and unite the people of Johnson & Johnson, we embrace research and science- bringing innovative ideas, products and services to advance the health and well-being of people.
High quality is build into all manufacturing and quality processes in Schaffhausen, yet still products are sometimes reported by our patients in a state that is not in line with our expectations. To ensure continued manufacturing process improvement and to address potential patients risks Product Quality Investigations are lead by QA Pharma Complaints Specialists based on the feedback received from our patients.
The QA Complaint Specialist performs quality activities in support of new and existing products. The position has a great deal of interaction with many internal departments, including Engineering, Manufacturing, Purchase, Quality Control, and global Partners. The QA Complaint Specialist performs a wide variety of activities to ensure compliance with applicable regulatory requirements, and ensures the high quality of the marketed products and compliance with all standards; documentation reviews; support quality audits; and sophisticated data analysis.
Due to the diversity of contact points with Quality, Laboratory, Manufacturing, Engineering and Regulatory functions this role is especially well suited to build a solid understanding of the End-to End development and lifecycle of pharma-products.
Main Responsibilities:
