Product Owner – CRM Specialist
We’re looking for a skilled Product Owner to take the lead on CRM roadmapping, driving transformation across a well-known Auckland based organisation. This is a full-time, permanent role based in Auckland’s CBD, offering a hybrid working environment.
What You’ll Do
As a Product Owner, you will oversee the development and delivery of their CRM strategy. Collaborating with stakeholders, you’ll transition business units from legacy tools to Salesforce CRM, ensuring the systems meet both business and customer needs.
Key Responsibilities
- Design and maintain a detailed product roadmap, focusing on high-value features.
- Lead discovery phases for new initiatives, ensuring alignment with strategic goals.
- Collaborate with marketing, business, and digital teams to prioritise and implement improvements.
- Maintain and prioritise the product backlog for maximum impact.
- Use analytics and user feedback to continuously improve CRM performance.
Key Skills and Experience
- CRM expertise: 3 years’ hands-on experience with Salesforce CRM.
- Product ownership experience: Minimum 3 years in a Product Owner or related role.
- Digital background: Experience working on digital products or services.
- Strong communication and stakeholder management skills.
- A collaborative, customer-first mindset with the ability to prioritise effectively.
- Experience with Agile methodologies and familiarity with data privacy best practices.
About You
You’ll thrive in this role if you’re a natural communicator and problem solver who can balance technical knowledge with the ability to connect with stakeholders. A proactive, flexible, and team-oriented attitude is essential to fit into the supportive and collaborative culture.
Apply Now!
If you’re ready to take the next step in your career and make a real impact, we’d love to hear from you. Please apply directly or reach out to maarten.wurtz@randstaddigital.co.nz for any questions.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
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