Are you a Process Consultant looking for a new opportunity?
Are you looking for a new contract opportunity?
We are pleased to offer you a new contract opportunity for you to consider: Process Consultant
-Start: ASAP
-Estimated length: 12 months
-Location: Toronto
-Hybrid role- all Wednesdays and every 3rd Friday of the month.
...
Advantages
- You will have an opportunity to work with a leading employer in the local market.
Responsibilities
- You’ll be accountable for providing advice and coordinate activities for management and designated internal clients, by identifying and executing on initiatives, programs and projects, directly resulting in improvements for the channels supported by National Sales and Support (e.g. Mobile Advice and Retail Distribution channels).
- You’ll focus on various strategic and tactical initiatives and apply Process Improvement, Project Management and Change Management methodologies, resulting in improvements to business processes, customer experience and operating efficiencies.
- You’ll be a Subject Matter Expert and participate in and/or facilitate internal/external client meetings at various levels.
- Project Management - Participate in projects as a Subject Matter Expert and provide input into the development and implementation of programs designed to improve end-to-end processes or technology.
- Relationship Management - Partner with Subject Matter Experts to incorporate business process improvement and business change best practices into daily activities/routines. Create strategic partnerships with Front-line, Risk, Product, and other business partners.
- Analytical & Technical Support - Research opportunities to deliver an improved sales customer experience. Active participation in the channel strategy and roadmap development and execution. Monitor the performance of processes/services to ensure efficiency, cost-effectiveness and profitability. Identify deficiencies to develop and implement enhancements/improvements.
Qualifications
- Degree/diploma in Engineering, Business, Information Systems, Accounting and/or equivalent work experience.
- Minimum 5 years’ experience with Process Improvement Methodologies/ strategy preferably in banking/ consulting
- Experience in technology and business process troubleshooting.
- Knowledge of customer segmentation strategies and implications for the customer, employee experience and profitability.
- Knowledge of approaches, tools and techniques for recognizing, anticipating and resolving organizational, operational or process problems.
- Strong Word, PPT and Excel skills
- Organized
- Excellent communication skills
Nice to Have:
- Banking experience especially within Retail Banking * strong nice to have
- Consulting background *Strong nice-to-have
- Strategy or process experience *Strong nice to have
- Change management Experience
- Experience working with cross-functional teams
- Six-Sigma experience
- Sound knowledge of retail and business banking
- Visio process mapping experience
Summary
Do you have this experience? If you answer YES, then please apply IMMEDIATELY to so we can then discuss your experience and interest in this opportunity!
Randstad Technologies Group
Canada's largest provider of IT Staffing Solutions, offering hundreds of permanent and contract opportunities across all roles, levels and platforms. Our Web-based tools help you see and apply for jobs matched automatically to your skills and preferences. When you're ready to interview we meet with you in person to help you build the technology career path you've always wanted. Visit www.randstad.ca to get started!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
Are you a Process Consultant looking for a new opportunity?
Are you looking for a new contract opportunity?
We are pleased to offer you a new contract opportunity for you to consider: Process Consultant
-Start: ASAP
-Estimated length: 12 months
-Location: Toronto
-Hybrid role- all Wednesdays and every 3rd Friday of the month.
Advantages
- You will have an opportunity to work with a leading employer in the local market.
Responsibilities
- You’ll be accountable for providing advice and coordinate activities for management and designated internal clients, by identifying and executing on initiatives, programs and projects, directly resulting in improvements for the channels supported by National Sales and Support (e.g. Mobile Advice and Retail Distribution channels).
- You’ll focus on various strategic and tactical initiatives and apply Process Improvement, Project Management and Change Management methodologies, resulting in improvements to business processes, customer experience and operating efficiencies.
- You’ll be a Subject Matter Expert and participate in and/or facilitate internal/external client meetings at various levels.
...
- Project Management - Participate in projects as a Subject Matter Expert and provide input into the development and implementation of programs designed to improve end-to-end processes or technology.
- Relationship Management - Partner with Subject Matter Experts to incorporate business process improvement and business change best practices into daily activities/routines. Create strategic partnerships with Front-line, Risk, Product, and other business partners.
- Analytical & Technical Support - Research opportunities to deliver an improved sales customer experience. Active participation in the channel strategy and roadmap development and execution. Monitor the performance of processes/services to ensure efficiency, cost-effectiveness and profitability. Identify deficiencies to develop and implement enhancements/improvements.
Qualifications
- Degree/diploma in Engineering, Business, Information Systems, Accounting and/or equivalent work experience.
- Minimum 5 years’ experience with Process Improvement Methodologies/ strategy preferably in banking/ consulting
- Experience in technology and business process troubleshooting.
- Knowledge of customer segmentation strategies and implications for the customer, employee experience and profitability.
- Knowledge of approaches, tools and techniques for recognizing, anticipating and resolving organizational, operational or process problems.
- Strong Word, PPT and Excel skills
- Organized
- Excellent communication skills
Nice to Have:
- Banking experience especially within Retail Banking * strong nice to have
- Consulting background *Strong nice-to-have
- Strategy or process experience *Strong nice to have
- Change management Experience
- Experience working with cross-functional teams
- Six-Sigma experience
- Sound knowledge of retail and business banking
- Visio process mapping experience
Summary
Do you have this experience? If you answer YES, then please apply IMMEDIATELY to so we can then discuss your experience and interest in this opportunity!
Randstad Technologies Group
Canada's largest provider of IT Staffing Solutions, offering hundreds of permanent and contract opportunities across all roles, levels and platforms. Our Web-based tools help you see and apply for jobs matched automatically to your skills and preferences. When you're ready to interview we meet with you in person to help you build the technology career path you've always wanted. Visit www.randstad.ca to get started!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more