pos application user support consultant (professional haken/dispatch).

Key responsibility 1 : Daily application support -Solve the incidents received from the business users in boutique -Provide workaround solutions when sooner solution is not available-Monitor and improve support service to business-Update documents / create new ones as required to explain to users and reduce the incidentsKey responsibility 2 : System testing with business users-Understand the test content and communicate the change to users-Prepare, coordinate and support for the tests with business usersKey responsibility 3 : Coordination between Global and local-Following up incident resolution-Support the business in communicating the priority and contents of issues / requests with the Global teamKey responsibility 4 : Users training -Proactively create training plans for the users as requiredKey responsibility 5 : Support SAP implementation•Support of each tasks during the projects such as hardware test, IT test, UAT, user training, deployment, onsite installation check, system hypercare after go-live.

求められる経験
- Communication skills to users and teams
- Project Management skill
- Business process analysis skill
- Understanding of SAP SD module
- Presentation or training skills
- Business level of Japanese and English language
- Hands on experience in SAP SD (min 2 years)
- User support experience (Plus)
- Infrastructure (network, wifi, device, citrix related experience (plus))
- Positive thinker
- Leadership
- Creative and pro-active problem solver
- Committed & delivery oriented – Can offer every effort to answer the users
- Team Player
- Enthusiasm learner for other domains
- Strong ownership of tasks

保険
健康保険,厚生年金保険,雇用保険

休日休暇
日曜日,土曜日,祝日

給与
年収500 ～ 800万円

賞与
0