Job opening - Partner Center Technical Support in 東京23区 | Randstad

summary

東京23区, 東京都
¥8,000,000 - ¥12,000,000 per year, 年収800 ～ 1,200万円
permanent

job category
information technology

job details

社名
社名非公開

職種
運用、保守、監視、テクニカルサポート

業務内容 ...

Become a vital voice for partners, resolving technical issues and shaping the future of a leading technology platform.■About the companyOur client is a global leader in technology, renowned for its innovative products and commitment to partner success. They foster a dynamic and collaborative environment where your expertise will make a significant impact.■Role & ResponsibilitiesYou will be the primary point of contact for Microsoft partners, providing technical support and troubleshooting issues related to the Partner Center platform. You’ll work autonomously, proactively identifying and resolving complex problems, and collaborating with internal teams to improve platform performance and partner satisfaction. You’ll enjoy the challenge of constantly evolving technical landscapes and making a direct impact on partner success.■Main tasks include・Provide reactive and proactive technical support to Microsoft Partners.・Manage and escalate Partner cases to Microsoft engineering teams as needed, ensuring prompt responses.・Collaborate effectively with partners and internal teams, demonstrating strong communication and problem-solving skills.・Identify and document recurring technical issues, contributing feedback for product improvements.・Maintain a high level of Partner Satisfaction (CSAT) and achieve low resolution/response times.If you are interested in this position, please apply now. We look forward to hearing from you!#LI-Hybrid

求められる経験
■Requirements
・3+ years of experience in technical support, technical consulting, or a related field.
・M365 technology and M365 Admin Centers expertise (L200-300 level).
・Strong knowledge of Azure Portal, Azure Active Directory, and Azure-Role Based Access Control (L200-300 level).
・Experience with Azure Active Directory Identity Management, including Security and Multi-Factor Authentication (L200-300 level).
・Excellent written and verbal communication skills, fluency in English (B2/C1 level preferred).
・Proven ability to manage complex technical scenarios and work autonomously.
・Experience resolving complex escalated cases with in-depth product knowledge is desirable.
・Microsoft Certifications related to M365 or Azure (AZ900) are highly desirable.

保険
健康保険　厚生年金保険　雇用保険

休日休暇
土曜日　日曜日　祝日

給与
年収800 ～ 1,200万円

賞与
-
雇用期間
期間の定めなし

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社名
社名非公開

職種
運用、保守、監視、テクニカルサポート

業務内容
Become a vital voice for partners, resolving technical issues and shaping the future of a leading technology platform.■About the companyOur client is a global leader in technology, renowned for its innovative products and commitment to partner success. They foster a dynamic and collaborative environment where your expertise will make a significant impact.■Role & ResponsibilitiesYou will be the primary point of contact for Microsoft partners, providing technical support and troubleshooting issues related to the Partner Center platform. You’ll work autonomously, proactively identifying and resolving complex problems, and collaborating with internal teams to improve platform performance and partner satisfaction. You’ll enjoy the challenge of constantly evolving technical landscapes and making a direct impact on partner success.■Main tasks include・Provide reactive and proactive technical support to Microsoft Partners.・Manage and escalate Partner cases to Microsoft engineering teams as needed, ensuring prompt responses.・Collaborate effectively with partners and internal teams, demonstrating strong communication and problem-solving skills.・Identify and document recurring technical issues, contributing feedback for product improvements.・Maintain a high level of Partner Satisfaction (CSAT) and achieve low resolution/response times.If you are interested in this position, please apply now. We look forward to hearing from you!#LI-Hybrid ...

求められる経験
■Requirements
・3+ years of experience in technical support, technical consulting, or a related field.
・M365 technology and M365 Admin Centers expertise (L200-300 level).
・Strong knowledge of Azure Portal, Azure Active Directory, and Azure-Role Based Access Control (L200-300 level).
・Experience with Azure Active Directory Identity Management, including Security and Multi-Factor Authentication (L200-300 level).
・Excellent written and verbal communication skills, fluency in English (B2/C1 level preferred).
・Proven ability to manage complex technical scenarios and work autonomously.
・Experience resolving complex escalated cases with in-depth product knowledge is desirable.
・Microsoft Certifications related to M365 or Azure (AZ900) are highly desirable.

保険
健康保険　厚生年金保険　雇用保険

休日休暇
土曜日　日曜日　祝日

給与
年収800 ～ 1,200万円

賞与
-
雇用期間
期間の定めなし

show more

experience
■Requirements ・3+ years of experience in technical support, technical consulting, or a related field

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it digital transformation business partner (director level) - famous global company
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- permanent
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社名社名非公開職種ITプロジェクトマネージャー業務内容Report directly to Global Head, have a strong influence on the digital strategy of the businessKey position in the Japan IT department | Work directly with business leaders in JapanGlobal international company | Flexible working environment | Friendly coworkers求められる経験The Ideal candidate will have :- at least 5 years of experience in the Pharma / Medical device industry- at least 3 years leading a DX team in Japan- Business level
posted 4 december 2024
社名社名非公開職種ITプロジェクトマネージャー業務内容Report directly to Global Head, have a strong influence on the digital strategy of the businessKey position in the Japan IT department | Work directly with business leaders in JapanGlobal international company | Flexible working environment | Friendly coworkers求められる経験The Ideal candidate will have :- at least 5 years of experience in the Pharma / Medical device industry- at least 3 years leading a DX team in Japan- Business level
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- permanent
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posted 2 december 2024
社名社名非公開職種その他　技術系（IT・Web・通信系）業務内容安定B2B医療機器メーカー平均的な在籍期間7年以上毎年売上更新中求められる経験・SAP SD/MMの導入またはサポート業務経験3年以上・日本語/英語ビジネスレベル保険健康保険　厚生年金保険　雇用保険休日休暇土曜日　日曜日　祝日給与年収700 ～ 1,100万円賞与-雇用期間期間の定めなし
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it infra support @global insurance firm
- 東京23区, 東京都
- permanent
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posted 28 november 2024
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