part time - onsite jr. it tech help desk.

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Responsibilities
1.Performs basic problem solving and assistance on various software applications and hardware systems for department users
2.Provide individual instruction and/or training to users on new or updated technologies.
3.Performs routine technical assistance and maintenance duties.
4.Maintains and updates record keeping system; may document projects and maintain user instructions.
5.Performs routine technological systems support, maintenance, and testing for proper upkeep of systems; troubleshoots and resolves general system hardware, software, and network failures and conflicts.
6.Assists with the review, evaluation and recommendation of solutions relating to hardware and software acquisitions and/or network updates.
7.Assists with research and development initiatives and in the implementation of new technologies.
8.Assists with the implementation of technology projects with moderate scope and impact.
9.Assists with the installation, configuration and maintenance of computers, workstations and/or other related equipment and devices.
10.Maintains currency of knowledge with respect to technology, equipment, applicable laws, regulations, standards and/or systems.
11.Performs miscellaneous job-related duties as assigned.


Qualifications
•Knowledge of a wide range of computer systems software, applications, hardware, networking, and communications.
PC Laptops and Stations (advanced)
Windows 10, 11 (advanced)
Windows Server 2012, 2019 (basic)
Active Directory (basic)
Office Suite (advanced)
Cisco Switches (basic)
Cisco IP Phones (basic)
Ruckus Wifi (basic)
HandHeld knowledge (basic)
Office and Industrial Printers (Advanced)
•Ability to perform routine preventive maintenance on systems software, applications, hardware, networking, and communications.
•Strong interpersonal and communication skills
•Ability to determine computer problems and to coordinate hardware, software, and/or network solutions.
•Ability to analyze and resolve basic computer problems.
•Ability to communicate technical guidance and instruction to users on the use of PC and/or mainframe applications and systems.


Summary
Apply now via this job ad or reach out to your Randstad Digital representative immediately!

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Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.