p2 - data center technician x2.

Actively seeking for candidates with below requirements.


Advantages
You will have an opportunity to work with a leading employer in the local market.


Responsibilities
• Ensure policy and procedure is followed and that all audit requirements are being met on a daily basis. Areas of focus include; service delivery, service support, and physical security.
• Shipping and receiving
• Perform site inspections and shift walk-throughs
• Assist contractors at site in compliance with companys policies and customer requirements.
• Perform timely escalation and exception reporting describing incidents outside of normal operating policy
• Act as primary on-site point of contact for NOC and local operational teams during an incident
• Troubleshoot and diagnose mechanical and /or electrical system failures and working with contractors to resolve or mitigate interruptions in service
• Basic preventative maintenance of mechanical, electrical and life safety systems
• Works directly with contractors until assignments are satisfactorily completed
• Manage vendors performing maintenances on site and ensure satisfactory completion of any work
• Ability to understand and explain issues with electric systems and components
• Operational experience monitoring large, complex electrical and mechanical systems
• Work with hand tools as required
• Receive and prioritize requests related to ticketing systems
• Assist Clients in MACD’s (Moves, Adds, Changes, and Deletions)
• Assist with ‘Smart Hand Services’; these services may include tape swaps, inspections and other services as required
• Follow policies and procedures related to escalations, ticketing, and change management
• Identify/ report to the Manager any situations or client concerns that would improve quality or mitigate risk
• Provide notifications and updates to internal operational teams and/or clients
• Participate in special projects as required
• Ensure the ongoing flawless operation of the data centres to provide clients with world class service and support
• Execute the transformational vision of company
• Ensure all health and safety guidelines are enforced by both internal and external visitors to the Data Centre
• Keep network diagrams for collocation and server room, physical layout, electrical and mechanical schematics up to date
• Perform other duties as requested by Data Centre Management
• Compliance with all company’s Corporate Policies, including Business Code of Conduct & H&S.
• Demonstrate strong shift turnover and peer communication practices.
• Create, update, and document existing Standard Operating Procedures (SOP), as required
• Site orientation duties
• Maintain a tidy, professional, and unobstructed work environment
• Strong working knowledge of Microsoft Office products, including Visio



Qualifications
MUST HAVE:
• Data Centre experience (i.e. Infrastructure knowledge, cooling, generator, UPS systems, Servers storage and network cabling)
• Ability to work rotating shifts, including days, afternoons, nights and weekends, including holidays
• Access to reliable transportation and the ability to be on-call in support of a 24/7 operation.
• Ability to lift up to 50 lbs and perform physical labour
• High School diploma (with some Post-Secondary Education preferred)
• Graduation from a trade school or recent apprenticeship in a mechanical/electrical trade or equivalent experience
• Fluent verbal and written English communication skills
• Well developed Customer Service Skills with customer service experience
• Ability to read and understand mechanical/electrical blueprints and single line diagrams

NICE TO HAVE:
• Help Desk/Operations Centre experience in a Telecommunications/IT capacity is considered a plus


Summary
Do you have this experience? If you answer YES, then please apply IMMEDIATELY to so we can then discuss your experience and interest in this opportunity!

Randstad Technologies Group

Canada's largest provider of IT Staffing Solutions, offering hundreds of permanent and contract opportunities across all roles, levels and platforms. Our Web-based tools help you see and apply for jobs matched automatically to your skills and preferences. When you're ready to interview we meet with you in person to help you build the technology career path you've always wanted. Visit www.randstad.ca to get started!


Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.