operations officer - toronto 53849.

Advantages
Hybrid schedule 2 days a week at the office.
Work for one of the top five banks in Canada.
Possible Conversion/Extension


Responsibilities
Primary responsibilities will be entry of inventory, follow up for call details, support field technicians over the phone to resolve POS issues and provide.
Activities include but not limited to:
• Liaise with internal and external partners to ensure a consistent and frictionless installation and support process.
• Identify, resolve, and/or escalate service delivery issues and/or complaints
• Perform Base 24 and TEM\TMS updates
• Updating Service Tickets/logs

Qualifications

MUST HAVE:
Bilingual – French & English
Data Entry experience
Call Support experience
Troubleshooting experience
MS Office Suite experience

NICE TO HAVE:
Banking experience.
Technical support experience
Payment’s experience
Remedy (Ticketing system) experience

EDUCATION:
High school diploma at a minimum


Summary
If you are interested in the Operations Officer position. Apply today at www.randstad.ca


Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.