omnichannel project manager.

Our company is part of the largest luxury brand in the world. As a DX project manager, you will be expected to earn the knowledge of retail andluxury industry, experience the business transformation with digital solution, glow the skills on performing digital program / project management.・Playing a key role on Digital Transformation in DX & Omni Client & E-business department inJapan. This position acts as liaison between business units and Internal/External technologyteams.・DX Project Manager works to improve the day to day for business units, by executing projectswith the best digital solutions in solving business issues.・DX Project Manager ensure delivery of quality projects on time, within scope and budget byworking with necessary stakeholders. The projects will vary in size, from small to complex with multiple work streams and stakeholders across many departments.・CX: Digital & eCommerce, Social CRM, LINE applications, Omnichannel Integration(EC/Retail/Social CRM).・EX: Automate and transform manual work on digital marketing and operation.MAIN RESPONSABILITIES・Perform project/product management on business side for selected digital initiative under DX & Omni Client & E-Business Department in Japan with working closely with local IT division.・Work with each of team under DX& Omni Client E-Business Department which runs E-Commerce, CRM, SNS Marketing, contribute day to day business improvement.・Define the target user and their pain&gain, make unique value of each digital solutions withperforming market/competitor analysis from the business point of view.・Design the user journey and UX, analyze the cost and ROI, and make project plan and roadmap with aligning the DX strategy.・Make the necessary arbitrages & coordination with different stakeholders to drive the project and support the Project Manager of IT team.・Maintain the quality and value of digital product that has been developed by DX & Omni Client & E-Business DepartmentRELATIONSHIPSInternal・DX: CRM & Digital team, E-Commerce team, E-Retail team, CS team・Business: Retail and Sales Team・IT: Regional / Central IT team.External・Technology servicer・Outsourced vendor

求められる経験
PERSON SPECIFICATIONS
Communication Skills:
・Clear and effective verbal and written communication.
・Ability to explain complex technical and business concepts concisely and clearly.
・Able to provide regular and consistent reporting.

Problem-Solving Ability:
・Analytical skills to identify and solve complex issues quickly.
・Flexibility and creativity to handle unexpected challenges.
・Technical Understanding and curiosity:
・Demonstrates a genuine curiosity and passion for emerging technologies and trends in digital transformation.
・Knowledge of application development processes especially related to LINE.

Project Management Skills:
・Strong skills in scheduling, budgeting, and risk management.
・Experience with project management tools (e.g.,Trello, JIRA).
・Industry and business Knowledge:
・Strong business background & understanding, preferably within the Luxury and/or Retail Industry.
・Ability to align business goals with DX project objectives.


EDUCATION AND EXPERIENCE REQUIERMENTS:
・Bachelor’s or master’s degree in business, Information Technology, System Design, or a related field.
・5+ years of experience in project lead for Digital solutions OR relevant experience on Digital Service Provider.
・Excellent Japanese and English written and verbal communication skills.




#LI-DNI

保険
雇用保険

待遇・福利厚生
無し

休日休暇
日曜日,土曜日,祝日

給与
年収550 ～ 800万円

賞与
-
雇用期間
期間の定めなし