- In depth experience on Enterprise Storage Management
- Design, plan, document, and support the configuration of logical and physical NAS (NetApp) layouts.
- Provide direction for the installation and configuration of all NetApp software packages as needed to support business requirements.
- Create and manage scripts to automate the administrative tasks and provide system level reports
- Perform analysis and develop solutions based on established service agreements for capacity planning and performance tuning.
- Participate in the development of NAS (NetApp) level solution standards.
- Develop detailed design, installation and configuration documentation for enterprise system deployments.
- Ensure in solutions and deployments of the security of NAS infrastructure and compliance with all applicable security standards
- Recommend and oversee projects that expand, change, or improve the systems and related infrastructure.
- Provide assistance in reviewing performance and capacity requests as well as design solution resolution.
- Collaborate with the management to ensure an understanding of business cases and to ensure that the appropriate solution is selected that meets the business need.
- Develop NetApp solutions with a focus on reducing operating costs or increasing guest and crew experience.
- Understand advances and changes in the technology industry and work directly with the vendors to assess new technologies.
- Contribute as necessary in a hands-on manner with the implementation of solutions in support of all projects.
- Work with other infrastructure teams for new systems designed and engineered.
- Act as the highest level of technical escalation for production issues encountered.
- Provide system support and troubleshooting expertise as needed for designed solutions.
- Perform other duties and special projects as required.
- Leverage experience to provide input to improvements (People, Process, Tools, and Technology) in the environment, and recommend innovative and automated approaches for system administration tasks
- Resolve complex NAS issues independently; coordinate and communicate changes and issues with the client and team members and determine root cause
- Should have in-depth knowledge of OnCommand tools (CI, WFA, Active IQ )
- Should have experience of working closely with Incident Management, Change Management teams and provide in-depth root cause analysis as necessary within specialist realms.
- Should be open for 24*7 and weekend on-call support
- Well versed with Agile Methodology