mms documentation clerk.

We are seeking a MMS Documentation Clerk for a full time 6 month contract opportunity with the possibility of becoming a permanent position!

If this opportunity is of interest, please apply directly to Randstad.ca

Advantages

-Full time 6 month contract- possibility of becoming a permanent role
-Location: Oakville (Hybrid- 3 days in office)
-Monday- Friday (8:30 am-5:00 pm)
-Salary: $38,000
-Great working environment with a reputable organization
- Working in a state of the art facility!

Responsibilities
-Providing support to clients by handling high volume inbound calls/requests for service in a friendly and professional manner
-Creating a Solicitor profile and verifying that the client is in good standing with the Law Society regulations
-Corresponding with banks and lawyers regarding pending documents for files
-Supporting all clients (banks and lawyers) with escalation and general inquiries
Complete all Post Closing follow-ups within the Internal guidelines and elevate any backlogs by the end of the day
Update MOTION with the appropriate file notes for all deals where follow-up was performed
Continuously monitor the follow-up mailbox and process confirmations and post follow-up documentation
Assist with incoming mail and final documentation when required
Meet and exceed customers’ needs and expectations, escalating all issues to the department manager

Qualifications
-*Bilingual (French)
-Exceptional customer service skills
-Experience working in a call center
-Experience working in a law firm (asset)
-Experience working in a bank (asset)
-Experience providing customer service support to clients
-Knowledge of the real estate industry
-Strong communication skills
-Ability to multi task
-Team player with a strong attention to detail

Summary
If this opportunity is of interest, please apply directly to Randstad.ca today!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.