jp customer quality manager.

Job Description・Manage Customer Quality Notifications:・Local intake & filteringManage proper follow-up through GQ CF Customer Quality Care team・Manage timely and good quality closure of CQN with customer, including preventive actions.- Setup and maintain Customer Quality Dashboard:・Align with Customer on Customer Quality Indicators・Secure buy-in from *** Headquarters in case required・Drive quality performance to agreed targets- Manage Customer audits・Align with Customer on audit agenda・Work with GQ Audit team on follow-up - Assess and improve local processes・Assist local management by proposing process improvements and participate in deployment of new and improved processes・Assist local management by initiating, driving and tracking of improvements on the execution of critical processes・Assist in driving resolution of structural quality issues within our corporate programs, e.g. DOA, DOI, Known issue update.・Translate *** Quality roadmap to Korea customer Quality roadmap・Be the voice of the Customer on Quality towards *** Korea organization and to *** Headquarter.・Be the Quality Ambassador for *** Korea.

求められる経験
Education
Bachelor / Master degree in the relevant field is a plus.

Experience
• Above 10 years experience in the semiconductor business. (preferred)
• Experience in Professional Field Service Operations.
• Experience in Quality management systems and methodologies within a high tech business to business environment.

Personal Skills
• Business acumen to escalate critical quality issues for correction and manage known issues for prevention
• Good communication skill, fluent spoken and written English is a must
• Excellent coordination capability to manage the simultaneous issues from different customer sites
• Proven competence to turn cross-sectoral conflicts to commonly beneficial solutions internally or externally
Strong customer oriented attitude and customer interfacing skills
Able to analyze and draw conclusions from data or report information
• Strong communication and influencing skills enabling the motivation of team spirit overcoming fixed culture
• Track record in process improvement/optimization
• Analytical thinking skills
• Leadership and change management skills
• Be able to act as a quality role model for embedding quality in our daily operations
• Team player, one team one goa

保険
健康保険,厚生年金保険,雇用保険,労災保険

待遇・福利厚生
-

休日休暇
日曜日,土曜日,祝日
-

給与
年収800 ～ 1,200万円

賞与
-
雇用期間
期間の定めなし