italian service desk and master data administrator.

In this role as an Italian Service Desk and Master Data Administrator you will be asked to:

• Establish and maintain effective customer relationships through understanding of their needs, answering queries and the provision of high – quality services
• Regular report connected with vendors’ inquiries
• Communicate daily with internal financial departments
• Support the process of submitting Travel & Expense claims by the internal customers
• Create and maintain Master Data in ERP according to the company procedures and standards
• Support business users through the resolution of Master Data Issues / Queries

Experience with a focus on customer service in a multinational environment is highly desired.

• Attention to details & action-oriented
• Strong communication skills, both written and verbal

• Excellent command of the Italian language both written and verbal is a prerequisite
• Fluency in the English language
• University Degree in Economics, Business Administration or other related subject or in process of obtaining one, would be considered a plus
• Very good knowledge of Excel, ERP systems, databases, would be considered a plus