italian customer care specialist.

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job details

summary

  • thessaloníki, central macedonia
  • €1,100 per month
  • permanent
job details

  • key responsibilities

    As an Italian Customer Care Specialist, your daily routine will include to:

    • Deliver timely, accurate and professional customer service to all customers by email or chat, in the Italian language
    • Provide world-class service to customers in an accurate, efficient and respectful manner
    • Research and resolve issues reported by the client's end-users
    • Document all information on customer interaction system according to standard operating procedures

  • experience

    No previous working experience in a similar role is required.

  • skills

    • Empathy to customers as you determine a solution to their needs
    • High adaptability in dynamic working environments
    • Self-motivated with a client-centric mindset

  • qualifications

    • An excellent level of the Italian language
    • A very good level of the English language
    • PC literacy

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