Randstad Digital (Formerly Finite Recruitment)
Randstad Digital was announced on August 30, 2023, under the umbrella of Randstad, the world's largest talent company and a partner of choice to clients. Our 46,000 employees around the world make a positive impact on society by helping people to realize their true potential throughout their working life. In 2022, in our 39 markets, we helped more than 2 million people find a job that feels good and advised over 230,000 clients on their talent needs.
Duties:
- Address and resolve basic incidents and requests received via phone, email and our ticketing systems
- Queue management via the department’s service management tool
- Win 10 and O365 System Administration
- Basic user training
- Application Support including Office 2016
- Knowledge Base Development
- Responsibility for compiling and troubleshooting issues before progressing to Tier 2/3 teams
Skills:
- Excellent verbal and written communication skills
- Ability to work collaboratively within and across teams
- Ability to quickly learn new processes and procedures.
- Interested in career development, Self- Development, training and furthering their career
- A passion for delivering excellent customer service
To be considered please click the "apply" button or contact Simmi on 0425763872 to discuss further.
At Randstad Digital, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.