Are you a tech-savvy problem solver who enjoys helping professionals navigate IT challenges? Do you thrive in a casual yet professional work environment where your expertise is valued?
We’re looking for an IT Support Representative to provide first-level technical support to employees in a corporate setting. You’ll play a key role in ensuring a smooth tech experience for professionals who rely on IT tools daily.
...
This full-time, in person role is based in Montreal and offers a competitive salary plus outstanding benefits.
Advantages
💡 Why join us?
✅ 100% employer-paid benefits (health, dental, life insurance) – available after 3 months
✅ 3 weeks of vacation + 5 personal days
✅ Supportive and collaborative team environment
✅ Work closely with professionals in a corporate setting
✅ Exposure to cutting-edge IT systems and processes
✅ 9AM-5PM Monday - Friday schedule
Responsibilities
- Act as the first point of contact for IT support requests from employees via phone, email, and voicemail
- Troubleshoot and resolve software, hardware, network, and mobile device issues
- Document incidents and track solutions to improve efficiency
- Assist employees with IT onboarding and setup of new devices
- Adapt to new technologies and evolving IT processes
- Participate in special IT projects and provide after-hours support on rotation
Qualifications
- Diploma or degree in IT (or equivalent experience)
- 3+ years of experience in IT support, preferably in a corporate or professional services setting
- Bilingual (French & English) – strong communication skills required to support professionals
- Strong knowledge of Microsoft 365, Word 2024, Teams, Zoom, WebEx, and document management systems
- Ability to troubleshoot hardware, software, and network connectivity issues
- Excellent interpersonal skills – knowing how to communicate professionally is key!
- Ability to manage urgent tasks, prioritize issues, and provide a seamless user experience
Summary
If you’re passionate about IT support, problem-solving, and working in a professional yet laid-back environment, this role is for you! Join a company that values your contributions and provides the resources for you to thrive. Apply today and take the next step in your career with us!
Must be located in the Montreal or Great Montreal area.
📩 Apply now and take the next step in your IT career.
Please submit your resume and a brief introduction via this posting or send your details directly to shawn.alexander@randstad.ca. We look forward to meeting you!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
Are you a tech-savvy problem solver who enjoys helping professionals navigate IT challenges? Do you thrive in a casual yet professional work environment where your expertise is valued?
We’re looking for an IT Support Representative to provide first-level technical support to employees in a corporate setting. You’ll play a key role in ensuring a smooth tech experience for professionals who rely on IT tools daily.
This full-time, in person role is based in Montreal and offers a competitive salary plus outstanding benefits.
Advantages
💡 Why join us?
✅ 100% employer-paid benefits (health, dental, life insurance) – available after 3 months
✅ 3 weeks of vacation + 5 personal days
✅ Supportive and collaborative team environment
✅ Work closely with professionals in a corporate setting
✅ Exposure to cutting-edge IT systems and processes
✅ 9AM-5PM Monday - Friday schedule
Responsibilities
- Act as the first point of contact for IT support requests from employees via phone, email, and voicemail
- Troubleshoot and resolve software, hardware, network, and mobile device issues
- Document incidents and track solutions to improve efficiency
...
- Assist employees with IT onboarding and setup of new devices
- Adapt to new technologies and evolving IT processes
- Participate in special IT projects and provide after-hours support on rotation
Qualifications
- Diploma or degree in IT (or equivalent experience)
- 3+ years of experience in IT support, preferably in a corporate or professional services setting
- Bilingual (French & English) – strong communication skills required to support professionals
- Strong knowledge of Microsoft 365, Word 2024, Teams, Zoom, WebEx, and document management systems
- Ability to troubleshoot hardware, software, and network connectivity issues
- Excellent interpersonal skills – knowing how to communicate professionally is key!
- Ability to manage urgent tasks, prioritize issues, and provide a seamless user experience
Summary
If you’re passionate about IT support, problem-solving, and working in a professional yet laid-back environment, this role is for you! Join a company that values your contributions and provides the resources for you to thrive. Apply today and take the next step in your career with us!
Must be located in the Montreal or Great Montreal area.
📩 Apply now and take the next step in your IT career.
Please submit your resume and a brief introduction via this posting or send your details directly to shawn.alexander@randstad.ca. We look forward to meeting you!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
