- Located in Parramatta CBD - opposite the train station, close to public transport, shops, food
- Brand new stylish offices and work space
- Full time opportunities with hybrid flexibility
- Begin a career in a stable industry where you are making a difference to Australians!
- Ongoing training and development
About the company:
Our client is Australia's largest not for profit private health insurance provider. With countless years in Australia, they continue to deliver more benefits to their members and have members at the forefront of their mind, making health care understandable, affordable, high quality and customer centric.
About the role:
We have a full-time opportunity reporting to the Hospital Claims Team Leader. You will be responsible for processing high volume hospital claims whilst ensuring the members benefits are at the forefront of every decision.
- Assess, review and pay hospital claims in accordance to policies and rules
- Maintain claims quality by ensuring accuracy targets are achieved and error rates are below KPIs
- Processing rejected claims
- Maintain accurate provider records
- Process claim adjustments and initiate follow up
- Action reports
- Respond to enquiries from Medicare & providers
Your skills & experience:
- Highly accurate with exceptional attention to detail
- Previous experience in insurance claims or insurance call centre
- Process driven
- Excellent written and verbal communication skills
- Problem-solving skills whilst working under pressure
- Ability to work well within a team
Benefits & rewards:
- Flexibility with hybrid work from home structure
- Comprehensive training and development
- Discounts across all products
- Dynamic, vibrant & passionate team who celebrate the small and large wins together
- Reward & recognition programs with long term career prospects
If this sounds like you, hit apply now or please email Lavender.Pham@randstad.com.au with your updated CV or call 02 8215 1067.
NB. Must be Australian Citizen or Australian P.R.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.