社名
社名非公開
職種
通信インフラ設計・構築(キャリア・ISP系)
業務内容
...
Lead a dynamic team, providing critical infrastructure support – a rewarding challenge awaits!■About the companyOur client is a forward-thinking technology company committed to innovation and excellence. They offer a collaborative and supportive work environment.■Role & ResponsibilitiesYou will be a key member of the infrastructure support team, troubleshooting and resolving complex technical issues. You will collaborate with colleagues globally, act as a customer advocate, and proactively ensure customer satisfaction. You'll document your work, contributing to improved processes and product development.■Main tasks include・Scope and investigate customer issues, involving other teams as needed.・Collaborate with peers and management to resolve service issues.・Advocate for customers internally.・Empower customers to self-solve and learn about Microsoft products.・Advise customers on maximizing product value.・Document technical work and research.・Proactively manage customer happiness and expectations.Interested? Apply now! We look forward to hearing from you.#LI-Hybrid
求められる経験
■Requirements
・5-8 years of experience in IT infrastructure support.
・Expert knowledge of Windows Server (2008-2019) and Client (Win 7, Win 10) administration.
・Extensive experience with Windows patching, updates, and troubleshooting.
・Strong understanding of Windows activation, BitLocker, and MBAM.
・Experience with MDT/WDS is a plus.
・Excellent problem-solving and communication skills.
保険
健康保険 厚生年金保険 雇用保険
休日休暇
土曜日 日曜日 祝日
給与
年収800 ~ 1,200万円
賞与
-
雇用期間
期間の定めなし
show more
社名
社名非公開
職種
通信インフラ設計・構築(キャリア・ISP系)
業務内容
Lead a dynamic team, providing critical infrastructure support – a rewarding challenge awaits!■About the companyOur client is a forward-thinking technology company committed to innovation and excellence. They offer a collaborative and supportive work environment.■Role & ResponsibilitiesYou will be a key member of the infrastructure support team, troubleshooting and resolving complex technical issues. You will collaborate with colleagues globally, act as a customer advocate, and proactively ensure customer satisfaction. You'll document your work, contributing to improved processes and product development.■Main tasks include・Scope and investigate customer issues, involving other teams as needed.・Collaborate with peers and management to resolve service issues.・Advocate for customers internally.・Empower customers to self-solve and learn about Microsoft products.・Advise customers on maximizing product value.・Document technical work and research.・Proactively manage customer happiness and expectations.Interested? Apply now! We look forward to hearing from you.#LI-Hybrid
求められる経験
■Requirements
...
・5-8 years of experience in IT infrastructure support.
・Expert knowledge of Windows Server (2008-2019) and Client (Win 7, Win 10) administration.
・Extensive experience with Windows patching, updates, and troubleshooting.
・Strong understanding of Windows activation, BitLocker, and MBAM.
・Experience with MDT/WDS is a plus.
・Excellent problem-solving and communication skills.
保険
健康保険 厚生年金保険 雇用保険
休日休暇
土曜日 日曜日 祝日
給与
年収800 ~ 1,200万円
賞与
-
雇用期間
期間の定めなし
show more