Skills and Qualifications: 3-4 years of experience in managing ITSM and IT Operations portfolios Experience in managing/supervising Incidents and Service requests with complete ownership. Significant experience working within the ITIL Framework with formal Service Management toinclude but not limited to:o Incident Managemento Problem Managemento Service Catalog / Service Requests Thorough understanding of IT service portfolio creation and management, s
Skills and Qualifications: 3-4 years of experience in managing ITSM and IT Operations portfolios Experience in managing/supervising Incidents and Service requests with complete ownership. Significant experience working within the ITIL Framework with formal Service Management toinclude but not limited to:o Incident Managemento Problem Managemento Service Catalog / Service Requests Thorough understanding of IT service portfolio creation and management, s
Roles & Responsibilites:Process Management: Support the development, implementation, and management of HR/People policies and procedures in areas like, onboarding, performance management, and employee relations; provide pragmatic and consistent HR guidance and support (both proactively and responsively) to ensure company operates efficiently and in line with employment, health and safety, and GDPR guidelines and legislationCompliance: Ensure adherence to l
Roles & Responsibilites:Process Management: Support the development, implementation, and management of HR/People policies and procedures in areas like, onboarding, performance management, and employee relations; provide pragmatic and consistent HR guidance and support (both proactively and responsively) to ensure company operates efficiently and in line with employment, health and safety, and GDPR guidelines and legislationCompliance: Ensure adherence to l
AuditingPlanning, organizing, and conducting internal and external audits to ensure compliance with IATF 16949 standards and customer requirementsMaintaining systemsKeeping the Integrated Management System (IMS) up to date, and ensuring it complies with relevant standards and legislationProblem solvingInvestigating internal and external complaints, and identifying root causes and countermeasuresTrainingPreparing and delivering training to employees on qual
AuditingPlanning, organizing, and conducting internal and external audits to ensure compliance with IATF 16949 standards and customer requirementsMaintaining systemsKeeping the Integrated Management System (IMS) up to date, and ensuring it complies with relevant standards and legislationProblem solvingInvestigating internal and external complaints, and identifying root causes and countermeasuresTrainingPreparing and delivering training to employees on qual
Roles & Responsibilities:Managing outbound Renewal reminder calls to the existing customers of Iffco Tokio General Insurance for various products like Car and Health Insurance.Identifying and assessing customers' needs to achieve customer satisfaction.Focus on objection handling to increase renewal conversation rate.Entering correct customer feedback and disposition in CRM Screens
Roles & Responsibilities:Managing outbound Renewal reminder calls to the existing customers of Iffco Tokio General Insurance for various products like Car and Health Insurance.Identifying and assessing customers' needs to achieve customer satisfaction.Focus on objection handling to increase renewal conversation rate.Entering correct customer feedback and disposition in CRM Screens
Power BI SME should be someone who cana. Define the guiding principles for the platform,b. Design consumption architectures,c. Participate in Dataset Data Model designd. Drive discussions with MSFT around Power BIe. Knows Power BI Security Model (workspace level, dataset level, RLS etc.), Optimization techniques and refresh/load strategies.
Power BI SME should be someone who cana. Define the guiding principles for the platform,b. Design consumption architectures,c. Participate in Dataset Data Model designd. Drive discussions with MSFT around Power BIe. Knows Power BI Security Model (workspace level, dataset level, RLS etc.), Optimization techniques and refresh/load strategies.