Develop a solid understanding of the annual training plan issued and recommend scheduling approaches and administration best practices;
Identify the venues for training delivery and manage the logistics of scheduling, booking, and preparing the venue;
Manage the training program communication process to ensure that all participants are aware of the training schedule, venue, and other relevant details;
Administer training program evaluations to assess the effectiveness of each training program and gather feedback from participants;
Review and update training plan periodically and instructed by Group Learning Manager;
Based on training needs, identify, and recommend training vendors, and request RFQs as directed by the training team;
Manage vendor relationships and ensure that external training providers seamless coordinated;
Process invoices from vendors and ensure that payments are made promptly and accurately;
Manage the Learning Management System (LMS) to ensure that training programs are delivered as planned, participants are registered, and attendance is recorded and due process is followed;
Manage the content in the LMS, including uploading and organizing training materials, such as courses, videos, and documents;
Provide first-line technical support to users of the LMS, including troubleshooting technical issues and providing training on how to use the LMS as and when directed by the training team;
Ensure that the LMS is kept up-to-date with the latest training content consistently.
Produce periodic reports on training program effectiveness, budget expenditure , attendance rates, completion rates, participant feedback.