about the company
Our client is in business consulting and services. Currently, they are seeking for an experienced Head of CoSec to lead their CoSec team (Multi-market). This role requires a strategic leader to drive efficiency, ensure compliance, and foster a collaborative work environment.
about the job
- Lead and manage the corporate secretarial team, ensuring a collaborative environment and overseeing compliance with corporate secretarial tasks.
- Drive strategic initiatives to align the team with company goals and promote continuous improvement.
- Oversee migration projects, ensuring smooth transitions of processes and data.
- Prepare the team for growth with scalable operations to meet future demands.
- Implement initiatives like standardizing SOPs, technical training, and automation to improve efficiency and compliance.
- Develop staffing plans to balance team capacity and manage costs effectively.
- Monitor performance metrics and mentor team members for optimal productivity.
- Serve as a key contact for internal stakeholders, resolving issues and ensuring operational needs are met.
- Ensure services meet or exceed contractual obligations and KPIs, focusing on cost-effective delivery.
- Manage client relationships, address service quality issues, and lead resolutions.
- Continuously upskill the team, fostering a culture of service quality, innovation, and improvement.
about the requirements
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- Licensed Company Secretary (ICSA or SSM or MACS or MAISA)
- Minimum of 10 years of experience leading large teams in a service environment
- Experience in a public listed company
- Familiar with requirements of jurisdictions outside of Malaysia, such as Hong Kong, Singapore, etc.
- Strong business acumen, with the ability to think strategically and understand the core business and organizational needs of customers.
- Proven experience in customer management, with a strong service focus and the ability to handle challenging customer interactions effectively.
- Effective communication and leadership skills.
how to apply
If the above position interest you, kindly click on the ‘apply’ button and we will reach out to discuss if your profile if suitable.